Is Amazon Web Services down? Users report AWS problems

Users of Amazon Web Services (AWS) have shared that they are facing issues with the web provider. <i>(Image: PA)</i>
Users of Amazon Web Services (AWS) have shared that they are facing issues with the web provider. (Image: PA)
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Users are reporting problems with Amazon Web Services (AWS), leading many to ask if the provider is currently down.

At the time of writing, there were more than 900 reports on Downdetector for Amazon Web Services.

Users of AWS shared that they were facing problems with eu-west-1, eu-north-1 and CloudFront.

Regarding the Downdetector reports, an AWS spokesperson said: "AWS is operating normally. The only resource on the internet that provides accurate data on the availability of our services is the AWS Health Dashboard."

On October 20, Amazon faced mass issues affecting the likes of Nationwide, Snapchat, Ring, EE and Sky.

What is Downdetector?

Downdetector is an online website that allows users of popular services including X (Twitter), Instagram, Facebook, Virgin Media and more to report if they are having trouble with the services.

The site only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.

Describing itself on its website, Downdetector is “where people go when services don’t work.”

The website monitors disruptions to various key services including the internet, web hosting platforms, banks, social media and more.

You can see the full methodology and learn more about how Downdetector collects status information and detects problems via its website.


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In short, users can get involved by submitting any issue reports on the platform.

Problem indicators are also collected from social media and other factors on the web, Downdetector explained.

These reports are then validated and analysed in real-time.An incident is then detected if the number of reports is significantly higher than the typical average for that particular service.

When a user goes to investigate the issue, they can see what the most reported problems are currently and check if their areas are in one of the outage hotspots.

Do you use Downdetector? Let us know in the comments.

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