Is there a problem with Vodafone? Users reporting problems

There are thousands of reports of issues with mobile services on Downdetector, while customers across the UK have also taken to social media to alert other users.

One person, posting on X (formerly Twitter), said: "Vodafone down, Three down, EE down - whats happening?"

Vodafone did eventually respond to one customer, noting they were experiencing 'technical issues'.

Hey there 👋 We're really sorry, but due to some technical issues some customers will be experiencing issues making or receiving calls, we know how important it is for you to have this working and we're working really hard to fix this as soon as possible. Abhay

— Vodafone UK (@VodafoneUK) July 24, 2025

Newsquest have contacted Vodafone for a response.

What is Downdetector?

Downdetector is an online website that allows users of popular services, including X (Twitter), Instagram, Facebook, Virgin Media and more, to report if they are having trouble with the services.

The site only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.

Describing itself on its website, Downdetector is “where people go when services don’t work.”

The website monitors disruptions to various key services, including the internet, web hosting platforms, banks, social media and more.

You can see the full methodology and learn more about how Downdetector collects status information and detects problems via its website.

In short, users can get involved by submitting any issue reports on the platform.

Problem indicators are also collected from social media and other factors on the web, Downdetector explained.

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These reports are then validated and analysed in real-time.

An incident is then detected if the number of reports is significantly higher than the typical average for that particular service.

When a user goes to investigate the issue, they can see what the most reported problems are currently and check if their areas are in one of the outage hotspots.

Do you use Downdetector? Let us know in the comments