A South London care home has been blasted over dirty bathrooms and claims food was found on the floor.

Archers Point Residential Home was branded inadequate by the Care Quality Commission (CQC) in a damning report last month.

The public body – which oversees health and social care services in England  called for action from the care home, whose premises it labelled “dirty”.

The complaints about cleanliness at Archers Point makes up much of the criticism in the CQC report, but concerns are also raised about fire evacuation issues.

One critical paragraph reads: “Infection control was not appropriately managed. Cleaning schedules were completed, however, we observed that communal bathrooms had dirty floors, tiles on the surround of one shower as well as toilet seats were cracked, and toilets were dirty.

“There was limescale on some taps and on one shower head. We observed that a side table in one person’s room was dirty with stains and a commode required cleaning. We also observed cobwebs in another person’s bedroom.”

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The care home, based on Bickley Road in Bromley, also faced negative reviews from relatives of those who lived there.

One family member told inspectors: “Cleanliness is the issue here. They [staff] should clean more regularly. It’s lack of attention to detail and I notice that in [relatives] room it can be dirty, with food on the floor.”

Another relative said: “I feel the room could be cleaner. There’s certainly a hygiene issue with the carpet and in the toilet.”

The report also noted a lack of housekeeping staff and a heavy reliance on agency staff, who did “not always know people and their individual needs”.

Additionally, there were concerns raised over the lack of systems in place to check the vaccination records of staff and visitors, and items like bleach not being stored away securely.

In a separate part of the report, the care home was also blasted over its fire safety measures.

It says: “There was no fire evacuation equipment available and staff had not undertaken any training in this area. Staff were unclear on how to evacuate people safely from the second floor or if the muster point was at the front or back of the building. This placed people at risk of harm.”

People at the home did report feeling safe however, with the report remarking: “People told us they felt safe. One person said, ‘I’m safe and comfortable and it helps me feel that way because people are kind’.

“A relative told us, ‘My relative is very safe; I very much feel that.’”

Archers Point, which currently holds 21 older people, had previously been rated “good” by the CQC when last inspected in 2017.

The fall to “inadequate” means they are now under special measures, meaning the home will be kept under review and will be reinspected in six months.

Archers Point has been contacted for comment.