A Bromley councillor representing Crystal Palace has urged London’s deputy mayor for transport to take action on the “absolute traffic hell” caused in the area after three key roads were closed, leading to an explosion in complaints.

Cllr Angela Wilkins lobbied Sadiq Khan’s deputy mayor, Heidi Alexander, to step in on the cross-border tussle, after Croydon Council closed three roads to through traffic in a bid to reduce congestion.

However, Cllr Wilkins said the actions on Croydon’s side of the border had dumped “disoriented traffic…onto Bromley residents’ doorsteps”.

The three roads closed by Croydon Council – Fox Hill, Stambourne Way and Sylvan Hill – were used as a cut through between Church Road and Auckland Road, but drivers now need to go through the Crystal Palace triangle or find another route.

While the planters blocking the roads have been welcomed by some residents who praised the encouragement of more cycling and walking in the area, they have drawn rage from residents across Bromley borough who claim the changes have backed up traffic for miles.

“The objectives behind low traffic networks are great in principle. Who doesn’t want cleaner air and increased safety for pedestrians and cyclists?” Cllr Wilkins told the local democracy reporting service.

“But anyone could see these particular closures would dump displaced and disoriented traffic from Croydon roads onto Bromley residents’ doorsteps.  If ever anything needed cross-border consultation, this did; my inbox has never been so full of justifiably angry emails.

“We need a swift, strategic solution – so I’m hoping that the deputy mayor will get involved here and bang some heads together.

“Residents in Belvedere, Patterson, Milestone and Hamlet Roads plus Cintra Park might live on the border of two councils, but that mustn’t mean they to live in absolute traffic hell.”

In her letter, Cllr Wilkins tells Ms Alexander there has been “large increases in congestion around the Crystal Palace triangle and feeder roads” since the August 3 implementation of the closures.

She also said there was a lack of clarity over whether Croydon Council consulted Bromley residents on the measures, “but even if this did take place it was neither early nor comprehensive enough in my view, which is regrettable”.

The letter finishes asking the deputy mayor if there was anything her office can do to alleviate congestion on Church Road, as well as easing Bromley resident’s difficulties while supporting Croydon’s objectives.

The low traffic neighbourhood measures are funded by Transport for London’s Streetspace programme, which is aimed at encouraging more sustainable transport such as walking and cycling in post-Covid London.

The schemes are set to be reviewed in autumn.

A Croydon Council spokesperson said: “We introduced these temporary measures in Crystal Palace and further south after listening to residents’ concerns about traffic speed and volume. They are part of our borough-wide Streetspace programme intended to create more quiet and pleasant space to encourage people to walk and cycle. The measures are funded by Transport for London.  They have been introduced as a response to the pandemic and are designed to help keep people safe while they exercise and to improve the environment.

“Feedback on this evolving scheme is important to us. That’s why we informed thousands of neighbours in advance including Bromley Council, and we are encouraging direct contact via our website as well as looking at other routes to engagement with neighbours. We have already made some adjustments as a result of resident input and are working to make more. If the temporary measures are successful, we will carry out a formal consultation on whether to make schemes permanent.”