Train operator Southeastern has caused a stir on Twitter after responding sarcastically to a woman who complained about disruption when a person had been hit by a train this morning.

British Transport Police confirmed emergency services were called to New Cross station after reports of a person being hit by a train.

Despite efforts from paramedics, the person was pronounced dead at the scene.

As a result of the fatality, Southeastern services were disrupted for most of rush hour, with severe delays and diversions on many services.

Lots of commuters took to Twitter to complain to the train operator about the delays, while others argued it was insensitive to moan when a person had lost their life.

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In a tweet since deleted, @catbrown posted "So @SE_Railway strikes again", saying she had taken a train, DLR, bus and Tube before being "finally close to work".

She added a GIF with the words 'Do you want me to list everything annoying about you?'

This prompted Southeastern to respond with: "Glad you are nearly at work, unfortunately someone died this morning and the service was disrupted but at least your at work ^CH"

The tweet prompted several responses, with some slamming Southeastern for being "unprofessional" and "needlessly sarcastic".

However, others hailed the account for its response to a customer complaint, saying: "This is the best thing I've seen all week."

Twitter user @catbrown claims she had no idea a person had died when she originally complained about the poor service.