For some reason my paper recycling is never collected.

When I moved to this house five years ago, my recycling bin was stolen the first week.

I telephoned the council for a new bin, which never arrived.

I went to the Civic Centre and was given a new bin. I left it outside and it was never collected.

I telephoned Bromley Council refuse department and was assured it would be collected within two days.

This did not happen.

In desperation, I threatened to dump the lot at the doors of the Civic Centre. I was assured collection would be made within two days. No result.

After Christmas I decided to try again. This was on January 6. I called the council on January 9 and spoke to Neil. He seemed to be concerned and surprised when I told him the problem and suggested I call my councillor.

He would contact John Bosley the manager immediately and have my papers removed by 5pm on Wednesday, January 11.

The papers are still there. I am now at the stage where I do not want to recycle any more.

Would you take up my case and find out why my paper recycling has been abandoned by Bromley Council?

JANETTE PASQUALI
Chislehurst