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Southeastern trains achieves its best ever performance
SOUTHEASTERN has announced its best ever punctuality performance, following a successful summer for transport.
Of the 50,500 trains which ran over the four week period ending on Saturday (September 15), 95.5 percent called at all the booked stations and arrived within five minutes of the scheduled arrival time at their destination.
Service delivery director for Southeastern, Vince Lucas, said: "This is the best train performance ever experienced by Southeastern customers in any four week period since Public Performance Measure (PPM) records began.
"This reporting period also coincided with the Paralympic Games when we were running extra services and carrying around 100,000 more passengers a day than usual."
He added: "We’ve been working extremely hard to provide the best possible service for our passengers.
"The south east is a challenging part of the rail network; we run more than 2,000 services and carry around 570,000 passengers every weekday.
"Providing a train service of this size and scale is an enormous task involving a workforce of over 3,800 full-time employees, so we are pleased to see this best ever result.
"We will continue to work hard to maintain the highest possible standard and find further improvements for our customers."
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