my little girl was at the princes royal hospital not that long a go. on the childrens ward..
she stayed for 10 days.
and the clean ness of the room was terrible there was dust every where, i asked for cleaning wipes so i could clean the room..
then cleaner came in once a week, and i had to tell her where it needed it.
i did leave a wipe on the floor for the doctors and cleaners to see , and when the doctors see it thay told me to take it up with a cleaner.
And almost every cleaner doesnt really understand english..

my little girl got MRSA and thay tryed to tell me she came in to the hospital with it, but there was no sin of it on my son who has bad excema!!
all that wanted to do was to get it off of there side, i think it is teribble.

Thay are sopose to give the room a clean from top to bottom, to stop infection, thay started the cleaning in the morning when we was still in the room..

the clean ing in that hospital is terrrible the cleaners are rod ..

Well, until we all do something to eliminate this hapening, nothing will change.Under staffed, bad dead wood management.This has been going on for some time now.The nurses and doctors, I have admiration for.The management structure, I do not.To many chiefs, not enough Indians.That's where the problem lies. Not just in the NHS, but everywhere.Contact local councils, Mp's etc.BOMBARD them with complaints. THEY are here to serve us.

miss h jones wrote:
my little girl was at the princes royal hospital not that long a go. on the childrens ward.. she stayed for 10 days. and the clean ness of the room was terrible there was dust every where, i asked for cleaning wipes so i could clean the room.. then cleaner came in once a week, and i had to tell her where it needed it. i did leave a wipe on the floor for the doctors and cleaners to see , and when the doctors see it thay told me to take it up with a cleaner. And almost every cleaner doesnt really understand english.. my little girl got MRSA and thay tryed to tell me she came in to the hospital with it, but there was no sin of it on my son who has bad excema!! all that wanted to do was to get it off of there side, i think it is teribble. Thay are sopose to give the room a clean from top to bottom, to stop infection, thay started the cleaning in the morning when we was still in the room.. the clean ing in that hospital is terrrible the cleaners are rod ..

Im not sure what you are saying.Your children seem to be both Ill." I left a wipe on the floor", WHY?Pick it up!
This is a free service.Could I also ask where you come from, as your English does not seem to be so good.

I had a stay in Farnborogh hospital in 2004 for a D&C. I was in a room of my own with an en-suite and in side the bathroom were dirty towels just thrown on the floor.

That's why you are in Spain ! You have to pay for services there.This country is over burdened with Free NHS,what do you expect.We have all beeen to the doctors, for an appointment, but everyone in the room, looks fit and healthy.Try looking at Catherine Tate scetch, nails it on the head!

when my hubby was in there a few years ago it was fine - no complaints. shame it seems to have gone down hill

A few years ago my step dad had a stroke and was in the princess royal.While waiting to go onto the stroke ward he was in another ward that was absolutely filthy.On one visit to see him i noticed some urine had been spilt on the floor,i know it was urine as i saw it being spilt and thought that some one would come and mop it up soon,we waited and nothing happened and when we went back to visit the next day it was still there,dried but still there.I did mention this to a nurse and was told she was to busy and to take it up with a cleaner. I tried this but the one i found could'nt talk English.I do believe that the cleaning should go back to how it was years ago or let us maybe older ladies go in and give it a good going over.

No Mark it is not a free service. I have been paying all my working life towards it. It is only free to benefit scroungers and foreigners!

And get a grip mate - people don't just go to the doctors when they are crawling along on all fours. Believe it or not, you don't have to look ill to have something wrong with you. A friend of mine has terminal cancer but actually looks quite well. Do you begruge her a visit to the doctors??? Or do you sit there in the waiting room giving her evil looks because she doesn't quite suit your idea of people who should be visiting the doctor!

Why on earth aren't people on benefits made to clean hospitals???? It would be at no extra expense because they are being paid already.

There are so many people "looking for work" out there, and single parents have 6 hours to spare a day while their children are at school.

Ideal solution.

Me wrote:
No Mark it is not a free service. I have been paying all my working life towards it. It is only free to benefit scroungers and foreigners! And get a grip mate - people don\\\'t just go to the doctors when they are crawling along on all fours. Believe it or not, you don\\\'t have to look ill to have something wrong with you. A friend of mine has terminal cancer but actually looks quite well. Do you begruge her a visit to the doctors??? Or do you sit there in the waiting room giving her evil looks because she doesn\\\'t quite suit your idea of people who should be visiting the doctor!

Im am talking about Spain!When I have been to the doctors( about 12 years ago), it seemed to me there were alot of people that did not need to be there.A cough or cold, we have all seen it.The free service is here, not in Spain( I have put that in again, incase you did not get my drift.

If you all don't like the way the hosiptals are cleaned then why don't you help out by getting of your butt and become a cleaner?!?

mark wrote:

Me wrote: No Mark it is not a free service. I have been paying all my working life towards it. It is only free to benefit scroungers and foreigners! And get a grip mate - people don\\\'t just go to the doctors when they are crawling along on all fours. Believe it or not, you don\\\'t have to look ill to have something wrong with you. A friend of mine has terminal cancer but actually looks quite well. Do you begruge her a visit to the doctors??? Or do you sit there in the waiting room giving her evil looks because she doesn\\\'t quite suit your idea of people who should be visiting the doctor!

Im am talking about Spain!When I have been to the doctors( about 12 years ago), it seemed to me there were alot of people that did not need to be there.A cough or cold, we have all seen it.The free service is here, not in Spain( I have put that in again, incase you did not get my drift.

Yes, I knew what you were saying and again I say it is not a free service here. Again I say I have been paying into it (the NHS) all my working life in National Insurance contributions.

It is not free to people who work and contribute to it from their wages, the ones who pay towards it out of their wage packet every week.

It is only free to benefit scroungers and foreigners who don't contribute towards it.

Become a cleaner in a hospital, for the money they recieve and the risks they take, it is beyond sensible, If Gospital cleaning was ever properly risk assesed it would be too dangerous a job to be done

Sophie wrote:
If you all don't like the way the hosiptals are cleaned then why don't you help out by getting of your butt and become a cleaner?!?

Because the cleaners are being paid public money to do it!

I'm already "off my butt" and working hard. Why should I do their job too just because it's not done properly???

Some of the comments above seem to be made by people who may not have experienced what it is like at the PRUH. Until you have had a stay in the hospital, or been in A&E - don't comment!

Telling people to get off their but and clean the hospital themselves, well that seems stupid when people are being paid to do it, but not doing it properly. Not all of us sit around on our lorrels waiting to complain about the hospital. As a matter of fact, a lot of us work hard to pay for a service we expect to be a good one. One that will make us better - not worse!

On Friday 25th Jan, I went to A&E with terrible tummy cramps. Having suffered with blockages in the past, it was imperititve I got it checked out. When there, I noticed that there is only 1 toilet servicing the A&E waiting area. Thats one in total for male, female and disabled. That doesn't seem right at all.

When entering the toilet there was blood drops all over the floor, not just a few - loads! There was poo smeared on the inside, and strangely the outside of the toilet. The tiny basin had some brown smears on it too, but not sure what that was.

I had to cover the loo with paper before using it, and used a paper towel to touch the flush and the basin tap!

I mentioned it to the triarge nurse who said the cleaners would be coming round shortly and she would let them know. At that point I was SHOCKED to hear that the toilet gets cleaned ONCE a day! M25 service stations get cleaned or checked every hour!!!! My office toilet gets down 4 times a day, and each time they use detergent, don't just check its clean - they actually clean it!!!

Then when needing to use the one and only toilet servicing the A&E majors unit, the floor was covered in something wet and yellow (wee?). Under the toilet seat had poo on it, and when I used a paper towel to put the seat down, the top of the seat was covered too. YUCK! I couldn't possibly sit on that, even with paper towel on it, and simply hovered. The camode next to the toilet had a soiled ben pan in it - filled with poo and wee! It was as if a nurse just put it in there without sorting it out. The basin looked like it had puke in it. I was mortified.

I am glad they didn't admit me in the end, cause as my GP said, I would definitely have gotten worse there, with my immune system being compromised as it was.

I am pleased the PRUH had a spot check done on it, and I only hope it will make a difference.

Something funny - when the cleaners went into the toilet to clean it, he said - "I bet that isn't blood, it is slightly brown - it's probably hot chocolate. I would go as far as to put my finger in it and taste it." Well, I say - good luck to you - did you not know blood goes slightly brown when it dries?

Ian Wilson, the trust's chief executive, said: "We provide safe clinical care at the PRU and we take the prevention and control of infection very seriously.

No you don't and no you don't.
Earn some of your wages by putting some gloves on and leading by example, i bet if you were put on the spot you coudn't even name one single cleaner at the hospital or know where the bleach is kept.
What is wrong with people nowdays in this country , whenever there are problems they all argue amongst each other while the people that cause them just carry on as normal getting away with it.

Yeuch! How awful for you. I suppose the first blame should go to the dirty people who make that sort of a mess and leave it there. But ultimately it should be cleaned regularly.

I say that people on benefits should be made to help clean our hospitals as it will not cost anything.

I'm sure a good few will suddenly find that elusive "job" suddenly, so it would work out well on two levels!!

It’s true, our hospitals need to have a higher standard of cleanliness. However, patients need to have an awareness of their own degree of responsibility also. Some (Not all) individuals regard an extended hospital admission as something of a holiday or a ‘break from home‘ and a chance to be waited on hand and foot. If many idle patients who actually have the ability to WALK to the bathroom (Lord knows that hip or knee replacement they had last year cost us all enough) instead of constantly calling for a commode, did so, it would eliminate some of the risks around ward cleanliness.
Visitor also need to be aware of their responsibilities around ward hygiene and cleanliness, for example when a whole family comes on to a newly cleaned ward to visit Granny.

Me-Here. I totally agree with you! I have been workin hard since i left school and yet this hard earned money is always taken away as tax and national insurance. for the amount way pay in these contributions hospitals should have enough to employ cleaners that actually do their jobs! the only people they seem to employ are immigrants that can't speak english which is a disgrace! people on benefits should also contribute to tax and NI! why should they get a free ride? if they have children in school they should be made to work part time. if they refuse, they shouldn't be allowed their benefits. if you can't offered children, don't have them! i am fed up of scroungers too! if the system was like this then the hospitals would never be short of cleaners and would always look spotless!!

Firstly- Hospitals should employ cleaners who can speak english as most don't! they need to understand complaints and solve them instead of getting out of there as quick as they can knowing they have been paid.
secondly- if the doctors are aware of how dirty the hospital is then why don't they do something about it? they just seem to get on with it instead of making complaints themselves! they should refuse to work in a dirty hospital and refuse to til its clean! something would have to be done then! they too should be looking out for the patients!

Tasha, Tasha, Tasha - get with the programme sweets, if the doctors walk out who will treat you next time you have a dicky tummy? They dont have much choice. Why dont we all volounteer a saturday each month to all go to the hospital and clean it?

xx

me wrote:
Me-Here. I totally agree with you! I have been workin hard since i left school and yet this hard earned money is always taken away as tax and national insurance. for the amount way pay in these contributions hospitals should have enough to employ cleaners that actually do their jobs! the only people they seem to employ are immigrants that can't speak english which is a disgrace! people on benefits should also contribute to tax and NI! why should they get a free ride? if they have children in school they should be made to work part time. if they refuse, they shouldn't be allowed their benefits. if you can't offered children, don't have them! i am fed up of scroungers too! if the system was like this then the hospitals would never be short of cleaners and would always look spotless!!

We not only share the same name, but the same values!!

Dear 'Me Here'
Well if you won't do the job then why do you expect others to do it??
That likes throwing your rubbish on the floor and saying if it weren't for us there would be no dustmen,
If I worked in a hospital and you started moaning I would tell you where to shove it.
If you don't like the way the cleaners clean either become a cleaner yourself or keep ya trap shut.
Your not doing your job properly are you? Spending your works time on the newsshopper website?

The real Me wrote:
Tasha, Tasha, Tasha - get with the programme sweets, if the doctors walk out who will treat you next time you have a dicky tummy? They dont have much choice. Why dont we all volounteer a saturday each month to all go to the hospital and clean it? xx

Let me get this straight. You've said "Saturday" so I assume you're talking about people who work all week? So you mean for people who work all week to then, on their precious day off, to go and do the job that someone else has already been paid to do? Sounds like a great solution to me. NOT!

There are 3 single parents in our street who are getting paid lots of taxpayers money to sit on their backsides all week. Now they are the ones who should go and clean. Earn a bit of their keep? Besides they have Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday off!

The real Me wrote:
Tasha, Tasha, Tasha - get with the programme sweets, if the doctors walk out who will treat you next time you have a dicky tummy? They dont have much choice. Why dont we all volounteer a saturday each month to all go to the hospital and clean it? xx

i didn't say walk out, i ment refuse to work in dirty rooms. if they refuse then theres no doctor, if no doctor then no-one gets treated which is why the hospital would not ignore it then and get it cleaned. btw if i get a 'dicky tummy' i don't go to the hospital to waste my time and hosptial budgets! i either sleep it off or buy medicine for it! and also many people work saturdays now to earn a bit more after we've been conned of tax money. plus why should we have to do someone elses job? the cleaners get paid to clean it, so leave it to them! maybe they should have a wage cut until they learn what cleaness looks like!

Sophie wrote:
Dear 'Me Here' Well if you won't do the job then why do you expect others to do it?? That likes throwing your rubbish on the floor and saying if it weren't for us there would be no dustmen, If I worked in a hospital and you started moaning I would tell you where to shove it. If you don't like the way the cleaners clean either become a cleaner yourself or keep ya trap shut. Your not doing your job properly are you? Spending your works time on the newsshopper website?

Because they get paid to do it.

What problem do you have with that?

(and I work nights by the way not that it's any of your business)

Me wrote:

The real Me wrote: Tasha, Tasha, Tasha - get with the programme sweets, if the doctors walk out who will treat you next time you have a dicky tummy? They dont have much choice. Why dont we all volounteer a saturday each month to all go to the hospital and clean it? xx

Let me get this straight. You've said "Saturday" so I assume you're talking about people who work all week? So you mean for people who work all week to then, on their precious day off, to go and do the job that someone else has already been paid to do? Sounds like a great solution to me. NOT! There are 3 single parents in our street who are getting paid lots of taxpayers money to sit on their backsides all week. Now they are the ones who should go and clean. Earn a bit of their keep? Besides they have Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday off!

Me Here - your attitude stinks. It was merely a suggestion....we can all carry on moaning about it or we can do something about it. You do a lot of talking, but you dont seem to be getting anywhere. I was offering up a solution which, judging by the tone of your message you did not like...and yes i do work during the week but sometimes you have to give a little bit back. Ps - who cares how many single parents are in your street and what on earth has that got to do with a dirty hospital. You seem like big silly billy to me.

Take a chill pill Winston.

xx

Sophie, you are talking absolute twaddle.

For a start it's illegal to throw rubbish on the floor. I put mine in bins out for dustman provided out of my council tax payments thanks.

Are you saying it's too much to expect our hospitals to have BASIC levels of cleanliness, such as cr@p wiped off of toilets and blood mopped up off the floor?

How ridiculous to say if we don't like it we should get off our 'butts' and do it ourselves. My butt is too busy working to pay taxes which provide the NHS which seems to be totally incapable of something so simple as cleanliness.

What baffels me is how a foreigner becomes employed within the NHS without speaking/writing English. The forms to complete are ususally 7 pages long, and you must follow the procedure correctly(i.e. black ink for starters) before you would even be considered for shortlist. Something is not right to begin with. Cleaners, like any other job should not be fround upon but the line manager is not doing his/her job properly. I have noticed that a large percentage of foreigners do not like doing this type of work but in reality they probably cannot get a job to this standard in their own country and are **** lucky to be able to get work within the UK. Wish our government would wake up and stop this mess. Deport immigrants and get rid of anybody who wasn't born within the UK. Then get the British jobless to work and see what it is like to earn money and support your family. Gain some self respect and have a lesson in basic manners and how to treat your fellowman. It would make this world a better place to live in and everyone would jog along a lot happier.

The real Me wrote:

Me wrote:

The real Me wrote: Tasha, Tasha, Tasha - get with the programme sweets, if the doctors walk out who will treat you next time you have a dicky tummy? They dont have much choice. Why dont we all volounteer a saturday each month to all go to the hospital and clean it? xx

Let me get this straight. You\'ve said \"Saturday\" so I assume you\'re talking about people who work all week? So you mean for people who work all week to then, on their precious day off, to go and do the job that someone else has already been paid to do? Sounds like a great solution to me. NOT! There are 3 single parents in our street who are getting paid lots of taxpayers money to sit on their backsides all week. Now they are the ones who should go and clean. Earn a bit of their keep? Besides they have Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday off!

Me Here - your attitude stinks. It was merely a suggestion....we can all carry on moaning about it or we can do something about it. You do a lot of talking, but you dont seem to be getting anywhere. I was offering up a solution which, judging by the tone of your message you did not like...and yes i do work during the week but sometimes you have to give a little bit back. Ps - who cares how many single parents are in your street and what on earth has that got to do with a dirty hospital. You seem like big silly billy to me. Take a chill pill Winston. xx

My attitude stinks?

People are dying of infections from hospital admissions because the people, Hospital Cleaners, who are PAID to do a job, are not doing their job properly and as a consequence our hospitals are filthy.

Read the story relating to these comments.

And people on benefits and single parents who don't work are the ones who need to "give a little back". They are the Takers and they have the time on their hands.

Me wrote:
Why on earth aren't people on benefits made to clean hospitals???? It would be at no extra expense because they are being paid already. There are so many people "looking for work" out there, and single parents have 6 hours to spare a day while their children are at school. Ideal solution.

Who do you think you are saying single parents should do the cleaning. Not all us single parents like being single parents. And saying we have 6 hours everyday how do you work that out then when i have a 3 year old shall i get him to clean with me would that suit you

Yeah they get paid for their job but if your going to moan about how their standards of cleaning is then why don't you become a cleaner during the day then if you work nights?

Jayne wrote:

Me wrote: Why on earth aren't people on benefits made to clean hospitals???? It would be at no extra expense because they are being paid already. There are so many people "looking for work" out there, and single parents have 6 hours to spare a day while their children are at school. Ideal solution.

Who do you think you are saying single parents should do the cleaning. Not all us single parents like being single parents. And saying we have 6 hours everyday how do you work that out then when i have a 3 year old shall i get him to clean with me would that suit you

she didn't mention single parents, she didn't even say those on benefits should all do the cleaning. she was just explaining something which i agree with to a certain point.
those who have hardly ever worked and yet on benefits should be given jobs (e.g cleaning) with exeption of those with children not in school yet. if they have worked then they should be allowed benefits up until they have received the total sum of tax they have paid. atleast then it will seem we get the money back which we have earned. cleaning could be an ideal job for those with children as it would be flexible hrs and is a way to work for your money so everyone is considered equal. that way there would be much less unemployed people!

oh come on leave the single parents alone for god sake.It seems that every time some thing happens it's the single parents that get it in the neck.I was a single parent of 3 boys all of which had the same father in case anybody made a coment about that.I was living with my ex partner for years for him to say he didn't want to be with me anymore and that he didn't want to see our boys again as he felt they had been forced on him so don't blame all single parents for being on there own and don't use single parents when you have'nt got a valid argument.

I am so sick of hearing about how immigrants get a free ride. The comment "Deport immigrants and get rid of anybody who wasn't born within the UK" was especially harsh. I have been living in the UK for 7 years and have worked every one of them. I pay my taxes like everyone else. Why should I have to go? Not a very fair comment IMHO.

Sophie wrote:
Yeah they get paid for their job but if your going to moan about how their standards of cleaning is then why don't you become a cleaner during the day then if you work nights?

Sophie,

You sound like a very naive individual- the reason we should expect these people to do their jobs properly is because this is what they are being paid and employed to do! Is that not the general idea when you go for a job- that you do it to the best of your ability and according to the standards set out by your organisation. If a doctor did not do his job properly do we then advise everyone to get of their backsides and go to medical school??? i think not! As for those making comments about people wasting time on newshopper websites- we are all here and for our own personal reasons! Everyone has a right to an opinion- its called a democracy people!

jacqui wrote:
oh come on leave the single parents alone for god sake.It seems that every time some thing happens it's the single parents that get it in the neck.I was a single parent of 3 boys all of which had the same father in case anybody made a coment about that.I was living with my ex partner for years for him to say he didn't want to be with me anymore and that he didn't want to see our boys again as he felt they had been forced on him so don't blame all single parents for being on there own and don't use single parents when you have'nt got a valid argument.

Again, no-one is accusing single parents of anything. the discussing that you are referring to is that on people who take advantage of benefits. its not towards single mothers and you didn't need to tell everybody about your past.

tasha wrote:

jacqui wrote: oh come on leave the single parents alone for god sake.It seems that every time some thing happens it\'s the single parents that get it in the neck.I was a single parent of 3 boys all of which had the same father in case anybody made a coment about that.I was living with my ex partner for years for him to say he didn\'t want to be with me anymore and that he didn\'t want to see our boys again as he felt they had been forced on him so don\'t blame all single parents for being on there own and don\'t use single parents when you have\'nt got a valid argument.

Again, no-one is accusing single parents of anything. the discussing that you are referring to is that on people who take advantage of benefits. its not towards single mothers and you didn\'t need to tell everybody about your past.

Lets hope tasha is never left alone as a single mum!

yes lets hope im not. why is everyone talking about single parents? can't everyone read? btw annabella, even if i was my views wouldn't change.

and i quite agree with your general outlook- except Doctors can not go on strike as it simply isn't practical- Single parents have been attacked in this little run of comments and i think jacqui- just like us has her right to voice whatever opinion she wishes. Its just a bit nasty to say- no need to tell us your background- very dismissive and rude if you ask me!

yes jacqui and everyone else of course have opinions, this is after all a comments page. but this discussion first started on cleaners, then benefits and now somehow single parents, something which is not the topic of discussion. i am not pointing the finger at single parents, i am merely viewing an opinion which concerns those on long term benefits. i am not trying to be rude and what i ment by my comment to jacqui was that her past is her business. if people are being offended by this single parents thing then stop talking about it instead of carrying it on.

I find it astonishing that the Chief Executive at PRU should respond to the serious findings of the Healthcare Commission with the explanation that his Board provide safe clinical care at PRU take the prevention and control of infection very seriously. This explanation is completely flawed following the severe critism by the Healthcare Commission.

Ok fair enough point made.

You make some valid points tasha and sound like someone who knows their cillit bang from their cif- why don't you apply for a cleaners position?

GO GO GO GO TASHA ITS YOUR BIRTHDAY IM GONNA PARTY LIKE ITS YOUR BIRTHDAY GONNA SIP BACARDI LIKE ITS YOUR BIRTHDAY, COS YOU KNOW WE DONT GIVE A F*CK COS ITS YOUR BIRTHDAY

Having had two close relatives terminally ill in PRU during the last two years I made many visits. I saw many instances of inadequate cleaning and hygiene. It occurred to me then that the Chief Executive and fellow executives would only have to walk the wards and corridors to be immediately aware of the awful failings. When you remember that these "executives" are being paid vast sums of public money yet could not see what was staring them in the face in respect of the general cleansiness of the hospital.

Jayne wrote:

Me wrote: Why on earth aren\'t people on benefits made to clean hospitals???? It would be at no extra expense because they are being paid already. There are so many people \"looking for work\" out there, and single parents have 6 hours to spare a day while their children are at school. Ideal solution.

Who do you think you are saying single parents should do the cleaning. Not all us single parents like being single parents. And saying we have 6 hours everyday how do you work that out then when i have a 3 year old shall i get him to clean with me would that suit you

She said 'while their children are at school' Jayne.

I have my first child at PRU and the experience wasn't very nice. Every toilet that I went to was either covered with blood or feces, The floor was filthy. I was in for 7 days and nights and NO ONE cleaned the four bed room I was in, not even the floor. There were blood stained knickers and a pair of trousers left in one toilet for 3 days. I wish I knew the answer to sorting the hospitals out, I am not on here to judge but every experience I have had in any NHS hospital has not been too good. My son was at Darenth over christmas with an ear infection, he vomited on the floor, the nurse cleaned some of it up with a wipe, then the rest was stepped in and carry around on peoples shoes around the ward. Again there was blood on the bed and the pack of baby wipes she gave me to clean him up with.

tasha wrote:
yes lets hope im not. why is everyone talking about single parents? can't everyone read? btw annabella, even if i was my views wouldn't change.

The reason it has become about single parents is because people seem to think there all spongers and tasha if you were to become a single parent your opinion would change as its not so easy raising children and working so leave us single parents alone untill you know what your talking about

ive just spoken to my someone who works in the hospital and the issues are not down to the cleaners. The cleaners are contractors, cleaning of the commodes and dusting is down to the trust to organise.

My disabled son went into the princess royal last july for a gall bladder removal He was fit and well. After just over a week he came home with the most terrible bed sores he had MRSA and he was so full of infection I had to call 999 to take him to Queen Mary's after a few weeks in there it took the district nurses until Christmas to get my son better. Both he and I had the worst months of our lives.I tried to complain but it got me nowhere. I have pictures of his wounds and they are really bad. His whole life and mine were put on hold for almost half a year I am so upset it has made me depressed.
Marie atkinson

TH wrote:

Jayne wrote:

Me wrote: Why on earth aren\'t people on benefits made to clean hospitals???? It would be at no extra expense because they are being paid already. There are so many people \"looking for work\" out there, and single parents have 6 hours to spare a day while their children are at school. Ideal solution.

Who do you think you are saying single parents should do the cleaning. Not all us single parents like being single parents. And saying we have 6 hours everyday how do you work that out then when i have a 3 year old shall i get him to clean with me would that suit you

She said 'while their children are at school' Jayne.

yes i also have 2 children in school aswell and my other point you are saying how dirty the hospital is and that single parents should do the cleaning Well it wouldnt get much cleaner because according to some people we are all lazy spongers so it would proberly be worse wouldnt it ???

i was a patient in orpington hospital mackenzie king a few months ago, what a lovely hospital and ward that is! i do hope by saying bromley nhs trust they dont tar orpington with the same brush. The pru is to big. Also bring back the old matron system.

Look at the entrance to the PRUH. Paving covered in chewing gum and fag ends.....wonder who does that?
If you see a mess then complain to the senior nurse on the ward and keep complaining until its done....don't sit and moan and expect others to do it for you...and for the lovely people who smear s..t all over the seat...CLEAN your own mess up.

I hope all the people complaining realise that in 2 years time it is planned to shut down the day tratment centres at PRUH and Orpington and ALL planned operations like hernias will be done at Lewisham or Q.Marys.....if you have an accident then you will go to the PRUH...how many of you want to travel outside the borough for your treatment????
start complaining about this which will affevt everyone in Bromley.

I spent many years in the old farnborough hospital (as a child) and Bromley hospital (as an adult).

The irony is that once the new PRUH opened, I had to relocate to Sussex.

Didn't get to experience much of the PRUH, but did hear how wonderful it was supposed to be(probably from people that spent little time in or around hospitals!)

I am sad to hear that there doesn't seem to have been much improvement with the new hospital.

My experiences in Bromley hospital of both poor care and poor cleanliness will haunt me forever - really hoped that a new hospital would improve things.

Here in Sussex, the hospitals aren't great, but certainly no worse than what I experienced at Bromley/Farnborough

wo ho wrote:
ive just spoken to my someone who works in the hospital and the issues are not down to the cleaners. The cleaners are contractors, cleaning of the commodes and dusting is down to the trust to organise.

Rubbish, they organise that by employing the firm to employ cleaners to do the dusting etc.

Much better in Trusts where domestic/house keeping staff are Trust employees, makes my life as a senior nurse easier too.

Jayne wrote:

TH wrote:

Jayne wrote:

Me wrote: Why on earth aren\'t people on benefits made to clean hospitals???? It would be at no extra expense because they are being paid already. There are so many people \"looking for work\" out there, and single parents have 6 hours to spare a day while their children are at school. Ideal solution.

Who do you think you are saying single parents should do the cleaning. Not all us single parents like being single parents. And saying we have 6 hours everyday how do you work that out then when i have a 3 year old shall i get him to clean with me would that suit you

She said 'while their children are at school' Jayne.

yes i also have 2 children in school aswell and my other point you are saying how dirty the hospital is and that single parents should do the cleaning Well it wouldnt get much cleaner because according to some people we are all lazy spongers so it would proberly be worse wouldnt it ???

Strange everyone is saying about single parents, married Mums who do not work have the same amount of spare time!!!

Responsibility for the state of this hospital comes from the top down to the bottom. While I accept the cleaning staff and management are mainly responsible, I think the nurses also have a responsibility to ensure standards are maintained. Years ago we were, as a nation, worse off but our nursing staff (headed up by 'Matron') were responsible for their environment.
I'm fed up reading about how poorly our doctors and nurses are treated. I'd have alot more sympathy if they took the same level of responsibility as they did some 30-40 years ago....

As a domestic at the pruh i must say,, these comments are all aimed at domestic staff (yes SOME of the domestics them are useless, but NOT all ) the cleaning is not all down to the domestics!! Soiled commodes, urine on the floor, blood stains are all down to the nursing staff to clean up!! I think the domestic staff do the best they can to make u people satisfied with the way the hospital is cleaned and all you ever do is criticise them for doin a JOB!! Maybe u should take a look at the "good old" nursing staff who dont do what they are meant too!! But majority of the staff at the pruh do there up most best for the public and all they ever get is it thrown back in there face by people like u, bringing down the nhs if u dont like it go private!! Jst remember not everything is perfect in fact im sure all of u are not!!

mark wrote:

Me wrote: No Mark it is not a free service. I have been paying all my working life towards it. It is only free to benefit scroungers and foreigners! And get a grip mate - people don\\\\\\\'t just go to the doctors when they are crawling along on all fours. Believe it or not, you don\\\\\\\'t have to look ill to have something wrong with you. A friend of mine has terminal cancer but actually looks quite well. Do you begruge her a visit to the doctors??? Or do you sit there in the waiting room giving her evil looks because she doesn\\\\\\\'t quite suit your idea of people who should be visiting the doctor!

Im am talking about Spain!When I have been to the doctors( about 12 years ago), it seemed to me there were alot of people that did not need to be there.A cough or cold, we have all seen it.The free service is here, not in Spain( I have put that in again, incase you did not get my drift.

No Mark, The NHS is not free, well, not for those of us that work bloody hard and pay NI Contributions. We are also the ones that don't over burden the service. Maybe the free loaders who have the time to sit around abusing the service should be forced to get off their ar**s and find employment. I've had it up to the back teeth with this mamby pamby government. I'd sooner have the opportunity to opt out. I'd rather pay my contributions into a private scheme and not use the NHS at all.
By the way, I'm a NHS employee!

lou wrote:

Jayne wrote:

TH wrote:

Jayne wrote:

Me wrote: Why on earth aren\\\'t people on benefits made to clean hospitals???? It would be at no extra expense because they are being paid already. There are so many people \\\"looking for work\\\" out there, and single parents have 6 hours to spare a day while their children are at school. Ideal solution.

Who do you think you are saying single parents should do the cleaning. Not all us single parents like being single parents. And saying we have 6 hours everyday how do you work that out then when i have a 3 year old shall i get him to clean with me would that suit you

She said \'while their children are at school\' Jayne.

yes i also have 2 children in school aswell and my other point you are saying how dirty the hospital is and that single parents should do the cleaning Well it wouldnt get much cleaner because according to some people we are all lazy spongers so it would proberly be worse wouldnt it ???

Strange everyone is saying about single parents, married Mums who do not work have the same amount of spare time!!!

totally agree Lou. I am a working single parent and work part time to fit in with the school hours,by law I am only allowed to earn £20 a week the rest of my wages is taken from any benefits I have,by the time I have paid fares to and from work I am £5 A WEEK BETTER OFF! would any of our online anti single parent brigade work for that, I think not.

mary wrote:
As a domestic at the pruh i must say,, these comments are all aimed at domestic staff (yes SOME of the domestics them are useless, but NOT all ) the cleaning is not all down to the domestics!! Soiled commodes, urine on the floor, blood stains are all down to the nursing staff to clean up!! I think the domestic staff do the best they can to make u people satisfied with the way the hospital is cleaned and all you ever do is criticise them for doin a JOB!! Maybe u should take a look at the \"good old\" nursing staff who dont do what they are meant too!! But majority of the staff at the pruh do there up most best for the public and all they ever get is it thrown back in there face by people like u, bringing down the nhs if u dont like it go private!! Jst remember not everything is perfect in fact im sure all of u are not!!

Nice One Mary - at most (all) PFI hospitals it is the responsibility of the nursing staff to clear up body fluids, i.e. blood, urine and NOT the cleaners and I am sure this hospital, being a PFI is the same. Also - whilst I totally agree that toilets should be cleaned thoroughly and regulalry, who is leaving blood stained clothes in them or smearing faeces on the toilets? Do we, as patients not have to take some responsibility? Would we treat our toilets at home the same? I think not.

Ok me I think we have got the picture of what a hard working citizen you are and you can have a great big pat on the back for never being a scrounger. You really need to find out why people are on benefit before you start demanding that they are made to clean hospitals or have their benefit stopped. If the cleaners that are being paid to do it were doing it properly in the first place we wouldn't be complaining about the state of our local hospital but of course your gripe isn't with the filthy state of the hospital but about benefit scroungers who should be cleaning it. Well let me tell you some of us don't have any choice but to be on benefit and if you have so much time to spend moaning on here then obviously you spending too much time sitting on your butt and not doing much work.

Ok, few pointers here.

1. Why is it the responsibility of Nursing Staff to clean? Isn't their job to Nurse sick people, not to clean
blood/cr@p/vomit up?

2. Why do people always come out with the comment 'If you don't like it, go Private.' Well for a start I'm already paying for the NHS so if I need it I'll blinking well use it thanks! In any case why is it that the private healthcare establishments are actually able to keep their hospitals, clinics etc. bodily secretion free? What is their secret? Is it er...CLEANING!? Please can someone write to BUPA and implore them to share their secret with the NHS?

3. This topic has nothing to do with single mothers or benefit scroungers. Whoever tars them with the same brush needs a reality check.

Im 21 and my nan of 82 was in hospital for 2 weeks after a fall .She was in medical 5 . The nurses were very rude to everyone and it was the filthiest hospital i have been in . Im glad other people have spotted other things apart from me. My nan is at home now and really glad to be aswell.Bring back the old brilliant Farnborough.

Annabella wrote:
Ok fair enough point made. You make some valid points tasha and sound like someone who knows their cillit bang from their cif- why don't you apply for a cleaners position?

because annabella i already have 2 jobs and work very hard in both of them.

sick of me wrote:
Ok me I think we have got the picture of what a hard working citizen you are and you can have a great big pat on the back for never being a scrounger. You really need to find out why people are on benefit before you start demanding that they are made to clean hospitals or have their benefit stopped. If the cleaners that are being paid to do it were doing it properly in the first place we wouldn't be complaining about the state of our local hospital but of course your gripe isn't with the filthy state of the hospital but about benefit scroungers who should be cleaning it. Well let me tell you some of us don't have any choice but to be on benefit and if you have so much time to spend moaning on here then obviously you spending too much time sitting on your butt and not doing much work.

to 'sick of me' who thinks they are on top of the eiffel tower (don't hold back if you want to jump)if your that sick of me then stop reading my comments! everyone is entitled to their opinion and these are mine. sorry to those who don't agree with me but we all have our views.
and for the last time- i am not attacking single mothers! it was just an example which people are twisting! my point is:
1)THOSE WHO ARE ON BENEFITS WHO HAVE HARDLY WORKED OR PARENTS ON BENEFITS THAT HAVE CHILDREN IN SCHOOL SHOULD BE GIVEN JOBS - AN IDEAL ONE IS CLEANING AS MOST ARE FLEXIBLE HOURS AND PART TIME. THIS WAY IT WILL BE SEEN THAT THEY EARN THEIR MONEY AND NOT JUST GIVEN IT FROM OUR TAXES!
2)THIS CAN ALSO BENEFIT THEM AS ANOTHER JOB TO PUT ON THEIR CV AS EXPERIENCE FOR FUTURE WORK
3)PEOPLE SHOULD ONLY BE ABLE TO CLAIM BACK THE AMOUNT OF TAX THEY HAVE PAID IN THEIR LIFETIME. IF MORE MONEY IS NEEDED, SAVE IT. THIS WAY EVERYONE IS SEEN EQUAL!

tasha wrote:

Annabella wrote: Ok fair enough point made. You make some valid points tasha and sound like someone who knows their cillit bang from their cif- why don\'t you apply for a cleaners position?

because annabella i already have 2 jobs and work very hard in both of them.

always room for improvement tash!

Annabella wrote:

tasha wrote:

Annabella wrote: Ok fair enough point made. You make some valid points tasha and sound like someone who knows their cillit bang from their cif- why don\'t you apply for a cleaners position?

because annabella i already have 2 jobs and work very hard in both of them.

always room for improvement tash!

so your saying that i should consider working 3 jobs (i already work 6 days a week with 2)just because the cleaners in the hospital can't do their jobs properly? i really don't think so annabella! if you seem so keen on getting everyone to improve why don't you take on another job doing cleaning?

My daughter and her new born baby are in the Princess Royal as I write this. We were all terrified that either she or her baby would contract an infection before she went into hospital and sadly we were right to be worried. The baby did get an infection after an emergency ceasarean. Where I worship at the feet of the consultant, doctors and nursing staff on the children's ward who have done so much to help us, I must say that the general cleaning contractors have let them and us down in a shameful way. I have no concept of the financial arrangements made between cleaning contractors and hospital trusts - I do have some concept of the difference between rigorous, concientious cleaning and desultry careless and uncaring cleaning. I have unfortunately seen much evidence of the latter during the past week - not least in the toilets at the main entrance which were apallingly dirty with overflowing bins and dirty sinks. After our little one became ill with infection I reported the state of the toilets to the manager, and to give him his due, they have mightily improved since I spoke to him. Why was it necessary for a member of the public to tell hospital staff that toilets - which I assume many of them frequent at some time or another - were that dirty? Why did an endless procession of visitors carry the contamination up to every ward in the hospital before this simple and easily rectified situation was addressed? I am sure I don't know and it depresses and alarms me to imagine what else unseen lurks there. Often, we cannot prove that the infections we end up with have come from the hospital we place our trust in, but there are now so many of us that it is becoming almost an expectation!

tasha wrote:

Annabella wrote:

tasha wrote:

Annabella wrote: Ok fair enough point made. You make some valid points tasha and sound like someone who knows their cillit bang from their cif- why don\\\'t you apply for a cleaners position?

because annabella i already have 2 jobs and work very hard in both of them.

always room for improvement tash!

so your saying that i should consider working 3 jobs (i already work 6 days a week with 2)just because the cleaners in the hospital can\'t do their jobs properly? i really don\'t think so annabella! if you seem so keen on getting everyone to improve why don\'t you take on another job doing cleaning?

Because tasha i am actually a key worker. I am a general practitioner that works weekends in a hospital VOLOUNTEERING my services to those that need it.Hope that answers your question.

Typical of the Newsshopper to put this on the front page and relish the gory details.....not once in the past few weeks have they reported on the picture of health consultation being delivered to all Bromley residents...is anyone interested that YOUR services are being axed in Bromley and moved to Lewisham and Queen Marys....or will you all be bleating in 2 years time pleading ignorance when you can't use the hospitals on your doorstep????????

My mother was in this hospital in Feb 2006, whilst she was there i took my own antibacterial liquid and cloths etc and cleaned the floor and walls myself. It was absoutly disgusting, even the tap broke off in my hand. I did complain to the staff, but as usual no one listened. My parents house was never dirty, so why should she be expected to stay in a filthy hospital, and that was back in 2006!
I would'nt have minded so much if i got a thankyou, instead i got told off like a naughty schoolgirl!

Where were the Patient and public involvement forum for this hospital. They have powers of inspection and can demand improvements in cleaning. They dont appear to be doing their job at this hospital

BG wrote:
Ok, few pointers here. 1. Why is it the responsibility of Nursing Staff to clean? Isn\'t their job to Nurse sick people, not to clean blood/cr@p/vomit up? 2. Why do people always come out with the comment \'If you don\'t like it, go Private.\' Well for a start I\'m already paying for the NHS so if I need it I\'ll blinking well use it thanks! In any case why is it that the private healthcare establishments are actually able to keep their hospitals, clinics etc. bodily secretion free? What is their secret? Is it er...CLEANING!? Please can someone write to BUPA and implore them to share their secret with the NHS? 3. This topic has nothing to do with single mothers or benefit scroungers. Whoever tars them with the same brush needs a reality check.

I am a cleaning manager,and yes nurses are expected to clean blood etc.
It all comes down to contract and money.
The first thing that gets reduced to save money is the cleaning.The contract always gets cut, usually after the first year.Where you could have toilet checks hourly it gets reduced to twice a day.Cleaning that is undertaken weekly gets put to monthly/three monthly.It all comes down to what the hospitals are willing to pay for,that is why private hospitals are good(they pay the money)Until hospitals realise they need to increase service instead of cutting it these problems will never go away.

annabella wrote:

tasha wrote:

Annabella wrote:

tasha wrote:

Annabella wrote: Ok fair enough point made. You make some valid points tasha and sound like someone who knows their cillit bang from their cif- why don\\\'t you apply for a cleaners position?

because annabella i already have 2 jobs and work very hard in both of them.

always room for improvement tash!

so your saying that i should consider working 3 jobs (i already work 6 days a week with 2)just because the cleaners in the hospital can\'t do their jobs properly? i really don\'t think so annabella! if you seem so keen on getting everyone to improve why don\'t you take on another job doing cleaning?

Because tasha i am actually a key worker. I am a general practitioner that works weekends in a hospital VOLOUNTEERING my services to those that need it.Hope that answers your question.

wel if you only work weekends you can do it during the week. u'l get paid for it 2!

4 Years ago my daughter was born in the PRU. The hospital was brand new and filthy. The toliet had blood on it in the room my wife was given in the maternity ward. At around the same time a friend had a baby there and also found it very dirty, sadly nothing seems to have changed.

How about Special Day, let say 1st March, Everyone from Local/public come and join the clearer team and we can clean up everything in the hospital and say to be proud of it. To help this PRU hospital to be clean once again!

I have to agree that the hospital is a bit of a state on every one of my few visits there i have found things which would worry me. i was visiting my sister and there was a puddle of some sort of fluid from another patient on the floor the cleaners say they cannot clean up bodily fluids as it is a h&s risk and the nurses would not clean it up as they said it was not their job. So whos is it. Do they still have matrons. why could they not be put in charge of the hygiene levls in the wards i am sure they would make sure things were done right. As long as these companies are getting paid do they even care about how good a job their staff are doing. once a hospital is tied into a contract with these poeple how easy is it to get out surely if standards are low they can be held to account or the contract broken. i don't really know enough about this sort of thing but common sense is common sense if the current cleaning staff are doing a bad job why are they still there. if a Doctor or nurse was consistanly bad at their job i would hope that they would be held to account, so why are these cleaners still allowed to do a bad job, as cleanliness is just as important as having good health care staff.

I am so sick of hearing about how immigrants get a free ride.[/quote}Arn't we all all ,It's time to close our borders and deport any immigrant that commits a crime.

My father was admitted to PRU for a hip repair. After the op he was on surgical ward and not well cared for. Left on bedpan for an hour, waited nearly an hour another time for a pan and ended up soiled and distraught. He then picked up a severe Hospital acquired infection resulting in pneumonia. Was admitted to ICU and got amazing care -- in complete contrast to the main surgcial wards. Whilst in ICU he contracted MRSA which he didn't have on admission. Having fought all this over a period of several weeks and coming close to death three times, he was transferred back to main ward. Where he was asked to walk to nurses station -- hasn't walked for 6 weeks, waited for a comode for an hour again, and became very upset. At night there were only two nurses between 20 patients. They start at 7.00 pm and clearly couldn't cope nor had time to read patient notes. Within two days his pneumonia back, drip back, oxygen back, intravenous feed back, antibiotics back and him back in ICU. The hospital is under resourced. Wards are empty for deep-cleaning in meantime, not enough beds, nurses or care. Cleaners don't clean. They just push a bush/mop about. never seen them wipe any surfaces other than the sinks in the rooms or on the wards. Beds, tables, sills, skirtings, under beds, etc all go untouched day after day, week after week.

A few months ago I visited the Princess Royal A&E in the early hours with an eye infection and the place was a disgrace, the floors were filthy and thats after a guy had swept round with a broom type of mop, I used the toilet and there was used toilet paper on the floor. I just hope I never need to stay there for a op os something.

My late grandfather was a patient on Medical 9 at the PRU. It was a complete disgrace.

The reports of blood stains and dust on curtain rails and air vents is all true. I saw it with my own eyes. On one occasion, my mother had to wipe down the bed from blood splashes.

My Grandfather was a patient from 15th November 2007 - 13th December 2007. The management of M9 was awful - there was no care for patients or even basic hellos or smiles. It was heads down and no eye contact. I waited at the nurses station for 2 minutes, whilst they talked about their lunch, until I finally said, shall I wait here all day. All I want is a blanket for my Grandfather. "Yeah, over there" one pointed and carried on talking. I could have found them plenty of things to do.

My grandfather caught a bug while on M9 and was moved to a side ward. It was so disressing for my family. He was discharged on the 13th December, was too weak to fight the bug and died at home the 20th December. We had a terrible Christmas.

The elderly are treated like nobodies while in that ward. There is no patient interaction. No one to help feed them. Then they dehydrate and people think they are going mad - but its not.

A deep clean will not help that hospital. Whoever signed a 30 year cleaning contract needs help. There is no cleaning management or cleaning process.

Patients have become a burden to hospitals - they cost to much! So care suffers and the important things are pushed aside.

I have made contact with our MP, Mr Bob Neill and the PM. This cannot be pushed under what I would think is a very dirty mat!!

Peoples lifes are in danger and it cannot continue!

I am personally going to see this continues to be in the public eye, until elderly patients get the care in the PRU they deserve!

Well done HC, for actually doing something about this problem.Actually contacting your local MP.We should all do the same, regarding issues that have affected us.

Yes the PRU is filthy but that has been obvious to anyone who has had the misfortune to go their in the last 5 years. Within weeks of it being opened it was dusty and cleaning not being undertaken properly. Years ago the old Farnborough Hospital had an amazing cleaning team who took pride in their work and made sure it was spotless. That was in the time when budgets were spent wisely and not on huge salaries for the "top management". The senior executives of the Trust should have been making their own checks and not waiting for the Health Commission to issue an improvement notice. They are ultimately responsible. Private hospitals are spotless so why cant the NHS be the same. Why should we have to pay to "go private" just to ensure we leave alive. Maybe if the management experienced a stay in one of their wards they might just be moved to do something about it.

Well, all I can say is that hospitals were once clean. Yes, it was in the days before the cleaning was contracted out to a bunch or immigrants who hardly speak english and do not have the same standards as we do.
As for all the hospital being dirty, this report only referred to princess royal and not beckenham or orpington!
If you have a problem complain to the government, they are the ones who have cut the funding to the NHS.
For your info, I have yet to meet a nurse yet who is not run off her feet looking after patients, they are not cleaners.

me wrote:
Well, all I can say is that hospitals were once clean. Yes, it was in the days before the cleaning was contracted out to a bunch or immigrants who hardly speak english and do not have the same standards as we do. As for all the hospital being dirty, this report only referred to princess royal and not beckenham or orpington! If you have a problem complain to the government, they are the ones who have cut the funding to the NHS. For your info, I have yet to meet a nurse yet who is not run off her feet looking after patients, they are not cleaners.

Some very ignorant comments about immigrants. Contracts are not given to immigrants, they are just the ones who are unlucky enough to have to do the jobs. You might want to ask yourself why. The answer is the native population of this country have their noses too far up in the air to do such a demeaning job for such low wages. Honestly, would you want to be pushing a mop on a ward with MRSA or the winter vomiting virus? Chances are you wouldn't.

Secondly, the cleaners have a checklist of what they can do and can't do. For example (in one hospital I know of), if the wall in the toilet/ward was dirty, the cleaner would not be permitted to touch this. It's not because they don't want to clean it, it is because they are not paid to and would be told off if they did. Another problem is that toilets are often only cleaned once or twice a day. Again this is not the choice of the cleaners, it is what they are allocated to do. Meaning the hospital makes up the contract and only pays for that toilet to be cleaned twice a day and no more. Also, who do you think makes a mess in those toilets??? Some responsibility needs to be taken by members of the public. Hospitals are not hotels.

Of course it goes without saying that there are some cleaners out there who are not giving it there all, but that can be said of every profession. I know of a lot of professional people who are absolutely useless.....

bring back matron. she will sort it out

mcbain wrote:
It’s true, our hospitals need to have a higher standard of cleanliness. However, patients need to have an awareness of their own degree of responsibility also. Some (Not all) individuals regard an extended hospital admission as something of a holiday or a ‘break from home‘ and a chance to be waited on hand and foot. If many idle patients who actually have the ability to WALK to the bathroom (Lord knows that hip or knee replacement they had last year cost us all enough) instead of constantly calling for a commode, did so, it would eliminate some of the risks around ward cleanliness. Visitor also need to be aware of their responsibilities around ward hygiene and cleanliness, for example when a whole family comes on to a newly cleaned ward to visit Granny.

thank you for this comment...the problem with other people, they keep complaining..some relatives visiting patients won't even lift a finger to put a dirty tissue in the bin, let alone picking tissue from the floor..with regards to filthy floors,walls, toilets (urine, bloods, faeces) domestics/cleaners are not cleaning it as it is NOT in there job description. So, that leave for the nurse and the support workers to do..funny enough, nurses and HCAs are responsible in mopping the floors and cleaning everything, aside from looking after patients, answering bells...and all these people are receiving are complaints..complain

ts..and complaints...