Chaos on 108 bus to Greenwich forces TfL to add additional service this autumn

Inside the overcrowded 108 bus

Inside the overcrowded 108 bus

First published in News
Last updated
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Violence has become a common sight on the 108 bus running though Greenwich due to overcrowding described by commuters as 'a serious health and safety issue.'

The single-decker to Stratford reaches capacity daily during peak times causing pregnant women to stand, fights between passengers and even fainting.

Capacity is such an issue for the bus that 20 people on average get left behind daily.

Ruth Townson, 39, of St John's Park, said the problem has become a stressful element of her life for the past six years.

"Every day passengers have to deal with bags in faces if lucky to be seated, jostling, extreme discomfort and raised tempers. I find the journey an ordeal and often arrive at work stressed and frustrated as I have no control over this part of my journey."

Ms Townson, a project manager who boards the bus at Stratheden Road, also said the bus arrives and departs erratically and has even resorted to hiring a minibus with other stressed commuters when there has not been room to get on.

"Overcrowding, inconsistent and delayed services have been an issue since I started using the service," she added.

The bus travels through the Blackwall Tunnel on route from Lewisham, meaning a double-decker would not be an option.

Thomas Turrell, Greenwich constituency organiser, raised awareness to TFL who will be adding another service this autumn.

Mr Turrell said: "I'm pleased that Transport for London have finally recognised the issues on the 108 bus and are taking the first steps to addressing them."

Bob Blitz, London Buses Network Planning Manager, said: "We are aware of capacity concerns from passengers on the route 108 bus in the Blackheath area. We have recently been examining the feasibility of adding more capacity to this route at the busiest times."

Comments (5)

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9:32am Fri 25 Jul 14

Outandabout says...

I used to get this bus years ago. It was the same then. It is, or was then, the only route through the Blackwall Tunnel and most evenings heading home the service would terminate at Poplar. No one told you they start again at Poplar. You have to discover that for yourself and make your way to Poplar to get the service that starts there. It was a rubbish service
I used to get this bus years ago. It was the same then. It is, or was then, the only route through the Blackwall Tunnel and most evenings heading home the service would terminate at Poplar. No one told you they start again at Poplar. You have to discover that for yourself and make your way to Poplar to get the service that starts there. It was a rubbish service Outandabout
  • Score: 2

7:13pm Wed 6 Aug 14

SLS soon to be SLR says...

Some people just won't too much now days. Bus drivers on the 108 route get abuse on a daily basis from passengers but still have to smile and do their job. Cutting short their journeys is not down to the bus drivers but their controllers who just sit in front of a screen and see a red dot on a screen, delayed for whatever reason. Drivers often argue the case that their passengers need to get from their A to B but get told to do what is asked of them. Who is there when tubes go on strike, oh yeah, bus drivers! Do they get thanked, NO! Every bus gets overcrowded and hot, it's summer! I've been using the 108 route for 11 years and I've seen less than a handful of incidents in those years. I just think that some people dramatise things for there 15 minutes of fame. Rant over!
P.s. Because people only have time to complain and not say anything nice, I'd like to take this time to thank not only the 108 bus drivers but all bus drivers for the job they do. THANK YOU
Some people just won't too much now days. Bus drivers on the 108 route get abuse on a daily basis from passengers but still have to smile and do their job. Cutting short their journeys is not down to the bus drivers but their controllers who just sit in front of a screen and see a red dot on a screen, delayed for whatever reason. Drivers often argue the case that their passengers need to get from their A to B but get told to do what is asked of them. Who is there when tubes go on strike, oh yeah, bus drivers! Do they get thanked, NO! Every bus gets overcrowded and hot, it's summer! I've been using the 108 route for 11 years and I've seen less than a handful of incidents in those years. I just think that some people dramatise things for there 15 minutes of fame. Rant over! P.s. Because people only have time to complain and not say anything nice, I'd like to take this time to thank not only the 108 bus drivers but all bus drivers for the job they do. THANK YOU SLS soon to be SLR
  • Score: 0

9:27am Thu 7 Aug 14

Major Boredom says...

IF there is to be an extra service, make it a double decker that terminates at North Greenwich. In my experience, most of the passengers have left the bus by North Greenwich with only a handful requiring to travel through the Blackwall Tunnel.

@SLS: the standard of bus driving is DEPLORABLE. Drivers do not bother to pull up to the stop, forcing passengers to walk to the bus or risk being left behind. A lot of drivers do not pull into the kerb so that people with pushchairs, the elderly or 'disabled' have to negotiate a huge gap between the door and kerb. They drive too fast: Lewis Grove and the High Street are notorious for buses speeding through seemingly oblivious to anything. This is not the standard of driving that deserves thanks.
IF there is to be an extra service, make it a double decker that terminates at North Greenwich. In my experience, most of the passengers have left the bus by North Greenwich with only a handful requiring to travel through the Blackwall Tunnel. @SLS: the standard of bus driving is DEPLORABLE. Drivers do not bother to pull up to the stop, forcing passengers to walk to the bus or risk being left behind. A lot of drivers do not pull into the kerb so that people with pushchairs, the elderly or 'disabled' have to negotiate a huge gap between the door and kerb. They drive too fast: Lewis Grove and the High Street are notorious for buses speeding through seemingly oblivious to anything. This is not the standard of driving that deserves thanks. Major Boredom
  • Score: 0

12:57pm Thu 7 Aug 14

SLS soon to be SLR says...

Major Boredom; Not all members in a job field should be tarred with the same brush. I'm sure if a few people in your industry were to do their job DEPLORABLY, you would not want your job to be looked on as the "norm"!
Major Boredom; Not all members in a job field should be tarred with the same brush. I'm sure if a few people in your industry were to do their job DEPLORABLY, you would not want your job to be looked on as the "norm"! SLS soon to be SLR
  • Score: 0

4:04pm Fri 8 Aug 14

Major Boredom says...

I have stood at a lot of bus stops and witnessed the casual disregard for passengers by drivers. The problem is that there is no oversight. Once the driver climbs into the seat, they are pretty much free to treat the bus as a private fiefdom. If you can point the drivers who treat the travelling public with respect, I will happily wait for their bus.

Fortunately, I don't have to work.
I have stood at a lot of bus stops and witnessed the casual disregard for passengers by drivers. The problem is that there is no oversight. Once the driver climbs into the seat, they are pretty much free to treat the bus as a private fiefdom. If you can point the drivers who treat the travelling public with respect, I will happily wait for their bus. Fortunately, I don't have to work. Major Boredom
  • Score: -1

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