Apology after Woolwich Ferry service disrupted nine times in a month

News Shopper: Apology after Woolwich Ferry service disrupted nine times in a month Apology after Woolwich Ferry service disrupted nine times in a month

Transport for London (TfL) has apologised over disruption to the Woolwich Ferry, after faults meant it was down to a one boat service nine times in less than a month.

In all, the ferry's service has been disrupted nine times from June 6 to July 2, including a run of three consecutive days late last month.

The 50-year-old Woolwich Ferry normally operates a two boat service with a third boat held in reserve. But one of the vessels is currently in dry dock being refurbished - meaning there is no back up if there is a problem.

General manager of TfL’s London River Services Andy Thompson, , said: "The Woolwich Ferry provides a vital river crossing in east London and we apologise for the disruption to service our passengers have experienced recently.

"We are currently undertaking work to extend the life of the ferry terminals and the three boats to ensure a more reliable service can be maintained in the future. 

"We are working hard to minimise any disruption caused by these works, however, the level of disruption in recent weeks has regrettably been higher than expected."

Comments (2)

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6:10pm Wed 2 Jul 14

Joelo says...

And yet we don't need any new crossings? It's a joke. If you want to get over the Thames you're better off swimming than relying on the ancient ferry service!

Give a us a bridge or road tunnel!
And yet we don't need any new crossings? It's a joke. If you want to get over the Thames you're better off swimming than relying on the ancient ferry service! Give a us a bridge or road tunnel! Joelo
  • Score: -1

9:48am Mon 7 Jul 14

tellmethisdoesn'twork says...

Yeah...ok...believe the excuse if you want but the ferry has been worse than poor since TfL took control. It was bad before but not as it is now.

everyday we hear of only one boat running due to technical problems. What technical problems? perhaps TfL can answer that for us. How about explaining the issues since they took control.

Oh, Mr Thompson. You and I worked together at London Buses and I recall you had problems running a section then.

Tell you what...sack Serco, close the crossing because neither are working to the benefit of the motorist let alone the local community.
What am I talking about?...look at the snarl up at the ferry roundabout when 'problems' occur!!!
Yeah...ok...believe the excuse if you want but the ferry has been worse than poor since TfL took control. It was bad before but not as it is now. everyday we hear of only one boat running due to technical problems. What technical problems? perhaps TfL can answer that for us. How about explaining the issues since they took control. Oh, Mr Thompson. You and I worked together at London Buses and I recall you had problems running a section then. Tell you what...sack Serco, close the crossing because neither are working to the benefit of the motorist let alone the local community. What am I talking about?...look at the snarl up at the ferry roundabout when 'problems' occur!!! tellmethisdoesn'twork
  • Score: 0

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