UPDATE: Online fury as Petts Wood loses EE mobile signal for nearly a week

Online fury as Petts Wood loses EE mobile signal for nearly a week

Online fury as Petts Wood loses EE mobile signal for nearly a week

First published in News
Last updated
News Shopper: Photograph of the Author by , deputy news editor

A lack of mobile signal in the Petts Wood area for six days has led to company EE being bombarded with complaints from angry customers.

Many users of the EE network have been without reception since last Thursday, while Virgin Mobile users are also said to be affected.

Some customers have been told the problem is due to a faulty mast at Morrisons supermarket.

Anthony Brown, 38, of Petts Wood Road, said: "My phone's been out of service since last Wednesday.

"They sent me out three new sims as theywere blaming my sim card. They now say that the mast above Morrisons has a fault but there is still no update as to when it will be fixed."

EE is now being targeted on social media for its lack of progress in sorting out the issue.

Expectant mum Norsa Usop wrote: "No service for 5 days now in Petts Wood/Orpington area.

"Seriously sort it out! 9 months preg here I need appointments to book n need my phone at hand incase I go into labour!

"If u can't even provide the basics of ur contract agreements to ur customers then what's the point in us paying our bills!"

Kat Allen hit out at the operator, tweeting: "No service since Thursday and many other roads in the Petts Wood area. Please, can you sort this out ASAP lots of business lost."

And Benjamin Benjamin Hopkinson wrote: "3 days of no-service from @EE in the Orpington / Petts Wood area! It's like having an iPod touch and not a phone at all!"

A spokesman for EE said: "We're aware that some customers in the Petts Wood area recently experienced network issues. This has been resolved today and we apologise for any inconvenience caused."

Comments (7)

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12:12pm Tue 27 May 14

PaulErith says...

I was without a mobile phone for the first 21 years of my life. Guess what....we used to survive! Of course, it is absolutely vital to get Facebook and Twitter on your phone these days isn't it! How does one live without it.
I was without a mobile phone for the first 21 years of my life. Guess what....we used to survive! Of course, it is absolutely vital to get Facebook and Twitter on your phone these days isn't it! How does one live without it. PaulErith
  • Score: 15

1:27pm Tue 27 May 14

PoppyGreenLeaf says...

#firstworldproblems
#firstworldproblems PoppyGreenLeaf
  • Score: 11

2:11pm Tue 27 May 14

HearTheFacts says...

EE The network to the least places . Its bad, and getting worse.
EE The network to the least places . Its bad, and getting worse. HearTheFacts
  • Score: 5

2:15pm Tue 27 May 14

kentlad says...

We all managed without it years ago i'm sure a week or so wont hurt - personally i would welcome the peace and quite :)
We all managed without it years ago i'm sure a week or so wont hurt - personally i would welcome the peace and quite :) kentlad
  • Score: 12

2:52pm Tue 27 May 14

PaulErith says...

kentlad wrote:
We all managed without it years ago i'm sure a week or so wont hurt - personally i would welcome the peace and quite :)
Totally agree. Ironically for a device that is supposed to aid communication, I believe that mobile phones are one of the most antisocial devices that exist.
[quote][p][bold]kentlad[/bold] wrote: We all managed without it years ago i'm sure a week or so wont hurt - personally i would welcome the peace and quite :)[/p][/quote]Totally agree. Ironically for a device that is supposed to aid communication, I believe that mobile phones are one of the most antisocial devices that exist. PaulErith
  • Score: 12

3:13pm Tue 27 May 14

the wall says...

PaulErith wrote:
kentlad wrote:
We all managed without it years ago i'm sure a week or so wont hurt - personally i would welcome the peace and quite :)
Totally agree. Ironically for a device that is supposed to aid communication, I believe that mobile phones are one of the most antisocial devices that exist.
It's not the phone, it's the user that is antisocial.
[quote][p][bold]PaulErith[/bold] wrote: [quote][p][bold]kentlad[/bold] wrote: We all managed without it years ago i'm sure a week or so wont hurt - personally i would welcome the peace and quite :)[/p][/quote]Totally agree. Ironically for a device that is supposed to aid communication, I believe that mobile phones are one of the most antisocial devices that exist.[/p][/quote]It's not the phone, it's the user that is antisocial. the wall
  • Score: 0

3:49pm Tue 27 May 14

PaulErith says...

the wall wrote:
PaulErith wrote:
kentlad wrote:
We all managed without it years ago i'm sure a week or so wont hurt - personally i would welcome the peace and quite :)
Totally agree. Ironically for a device that is supposed to aid communication, I believe that mobile phones are one of the most antisocial devices that exist.
It's not the phone, it's the user that is antisocial.
Yes, absolutely. Mobile phones are a fantastic invention and very useful. However, the way that they are used is very often antisocial. I hate the way that you can be in a conversation with someone and then they'll get a text message and just start reading/replying to it, hence clearly not listening to the original conversation.
[quote][p][bold]the wall[/bold] wrote: [quote][p][bold]PaulErith[/bold] wrote: [quote][p][bold]kentlad[/bold] wrote: We all managed without it years ago i'm sure a week or so wont hurt - personally i would welcome the peace and quite :)[/p][/quote]Totally agree. Ironically for a device that is supposed to aid communication, I believe that mobile phones are one of the most antisocial devices that exist.[/p][/quote]It's not the phone, it's the user that is antisocial.[/p][/quote]Yes, absolutely. Mobile phones are a fantastic invention and very useful. However, the way that they are used is very often antisocial. I hate the way that you can be in a conversation with someone and then they'll get a text message and just start reading/replying to it, hence clearly not listening to the original conversation. PaulErith
  • Score: 8

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