London Overground smashes the competition for passenger satisfaction

London Overground smashes the competition for passenger satisfaction

London Overground smashes the competition for passenger satisfaction

First published in News
Last updated

THE London Overground has trounced the competition in a survey of passenger satisfaction.

Overall, users had an 89 per cent satisfaction rate with the service, a survey conducted by independent rail watchdog Passenger Focus showed.

This compares with 82 per cent for all operators in London and the south east and 83 per cent across the national network.

The Overground travels through Bromley and Lewisham into north London and beyond.

Transport for London’s director of rail Jonathan Fox, said: "There is always room for improvement but London Overground has once again demonstrated the benefits of continued investment in improvements that our passengers tell us they want.

"We look forward to bringing this approach to a new generation of passengers when London Overground arrives on services to Enfield Town, Cheshunt and Chingford in 2015."

Comments (10)

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5:58pm Thu 23 Jan 14

cookster says...

I may be completely wrong, but the Overground does not travel through Bromley and Lewisham. Any experts care to verify this?
I may be completely wrong, but the Overground does not travel through Bromley and Lewisham. Any experts care to verify this? cookster
  • Score: 8

6:39pm Thu 23 Jan 14

goldenbroomboy says...

The nearest that the Overground gets to Bromley is Penge West. I understand that there is a granny & pushchair bus route that will take me there if I want to waste half a day of my life looking out of a suburban bus window. Not so useful if I need to get to work though.
The nearest that the Overground gets to Bromley is Penge West. I understand that there is a granny & pushchair bus route that will take me there if I want to waste half a day of my life looking out of a suburban bus window. Not so useful if I need to get to work though. goldenbroomboy
  • Score: 5

6:45pm Thu 23 Jan 14

Petras says...

cookster wrote:
I may be completely wrong, but the Overground does not travel through Bromley and Lewisham. Any experts care to verify this?
Well done and deserved. And yes it does go through both the Boroughs of Lewisham and Bromley serving a number of stations in both Boroughs.
[quote][p][bold]cookster[/bold] wrote: I may be completely wrong, but the Overground does not travel through Bromley and Lewisham. Any experts care to verify this?[/p][/quote]Well done and deserved. And yes it does go through both the Boroughs of Lewisham and Bromley serving a number of stations in both Boroughs. Petras
  • Score: -5

8:50pm Thu 23 Jan 14

goldenbroomboy says...

Petras wrote:
cookster wrote: I may be completely wrong, but the Overground does not travel through Bromley and Lewisham. Any experts care to verify this?
Well done and deserved. And yes it does go through both the Boroughs of Lewisham and Bromley serving a number of stations in both Boroughs.
The Overground does not go through a number of Bromley stations, it serves Crystal Palace, Penge, & Anerley on the north western fringe.

You might consider Penge to be in Bromley, I don't expect many who live there do.
[quote][p][bold]Petras[/bold] wrote: [quote][p][bold]cookster[/bold] wrote: I may be completely wrong, but the Overground does not travel through Bromley and Lewisham. Any experts care to verify this?[/p][/quote]Well done and deserved. And yes it does go through both the Boroughs of Lewisham and Bromley serving a number of stations in both Boroughs.[/p][/quote]The Overground does not go through a number of Bromley stations, it serves Crystal Palace, Penge, & Anerley on the north western fringe. You might consider Penge to be in Bromley, I don't expect many who live there do. goldenbroomboy
  • Score: 6

8:53pm Thu 23 Jan 14

Petras says...

goldenbroomboy wrote:
Petras wrote:
cookster wrote: I may be completely wrong, but the Overground does not travel through Bromley and Lewisham. Any experts care to verify this?
Well done and deserved. And yes it does go through both the Boroughs of Lewisham and Bromley serving a number of stations in both Boroughs.
The Overground does not go through a number of Bromley stations, it serves Crystal Palace, Penge, & Anerley on the north western fringe.

You might consider Penge to be in Bromley, I don't expect many who live there do.
What a thick Pratt you are. Firstly I would have thought three was very much a number and to say it's not a simply a lie. And Penge is very much in the London Borough of Bromley and has been for virtually 50 years. Contributing by telling lies does nothing but proves you are a thick idiot
[quote][p][bold]goldenbroomboy[/bold] wrote: [quote][p][bold]Petras[/bold] wrote: [quote][p][bold]cookster[/bold] wrote: I may be completely wrong, but the Overground does not travel through Bromley and Lewisham. Any experts care to verify this?[/p][/quote]Well done and deserved. And yes it does go through both the Boroughs of Lewisham and Bromley serving a number of stations in both Boroughs.[/p][/quote]The Overground does not go through a number of Bromley stations, it serves Crystal Palace, Penge, & Anerley on the north western fringe. You might consider Penge to be in Bromley, I don't expect many who live there do.[/p][/quote]What a thick Pratt you are. Firstly I would have thought three was very much a number and to say it's not a simply a lie. And Penge is very much in the London Borough of Bromley and has been for virtually 50 years. Contributing by telling lies does nothing but proves you are a thick idiot Petras
  • Score: -5

9:10pm Thu 23 Jan 14

goldenbroomboy says...

Petras wrote:
goldenbroomboy wrote:
Petras wrote:
cookster wrote: I may be completely wrong, but the Overground does not travel through Bromley and Lewisham. Any experts care to verify this?
Well done and deserved. And yes it does go through both the Boroughs of Lewisham and Bromley serving a number of stations in both Boroughs.
The Overground does not go through a number of Bromley stations, it serves Crystal Palace, Penge, & Anerley on the north western fringe. You might consider Penge to be in Bromley, I don't expect many who live there do.
What a thick Pratt you are. Firstly I would have thought three was very much a number and to say it's not a simply a lie. And Penge is very much in the London Borough of Bromley and has been for virtually 50 years. Contributing by telling lies does nothing but proves you are a thick idiot
Erm Penge is a separate town from Bromley, is not part of any Bromley parliamentary constituency (as you have agreed in the past), and three is not a significant number out of dozens of stations in the borough. Commuters from Bromley who go through Penge use South Eastern or Southern trains since they go straight to London rather than the alternative scenic routes of Clapham to the south west, or the enchanting Dalston to the north.

Biggin Hill is in the Bromley borough too, the London Overground ain't much use there either.
[quote][p][bold]Petras[/bold] wrote: [quote][p][bold]goldenbroomboy[/bold] wrote: [quote][p][bold]Petras[/bold] wrote: [quote][p][bold]cookster[/bold] wrote: I may be completely wrong, but the Overground does not travel through Bromley and Lewisham. Any experts care to verify this?[/p][/quote]Well done and deserved. And yes it does go through both the Boroughs of Lewisham and Bromley serving a number of stations in both Boroughs.[/p][/quote]The Overground does not go through a number of Bromley stations, it serves Crystal Palace, Penge, & Anerley on the north western fringe. You might consider Penge to be in Bromley, I don't expect many who live there do.[/p][/quote]What a thick Pratt you are. Firstly I would have thought three was very much a number and to say it's not a simply a lie. And Penge is very much in the London Borough of Bromley and has been for virtually 50 years. Contributing by telling lies does nothing but proves you are a thick idiot[/p][/quote]Erm Penge is a separate town from Bromley, is not part of any Bromley parliamentary constituency (as you have agreed in the past), and three is not a significant number out of dozens of stations in the borough. Commuters from Bromley who go through Penge use South Eastern or Southern trains since they go straight to London rather than the alternative scenic routes of Clapham to the south west, or the enchanting Dalston to the north. Biggin Hill is in the Bromley borough too, the London Overground ain't much use there either. goldenbroomboy
  • Score: 5

9:14pm Thu 23 Jan 14

Petras says...

goldenbroomboy wrote:
Petras wrote:
goldenbroomboy wrote:
Petras wrote:
cookster wrote: I may be completely wrong, but the Overground does not travel through Bromley and Lewisham. Any experts care to verify this?
Well done and deserved. And yes it does go through both the Boroughs of Lewisham and Bromley serving a number of stations in both Boroughs.
The Overground does not go through a number of Bromley stations, it serves Crystal Palace, Penge, & Anerley on the north western fringe. You might consider Penge to be in Bromley, I don't expect many who live there do.
What a thick Pratt you are. Firstly I would have thought three was very much a number and to say it's not a simply a lie. And Penge is very much in the London Borough of Bromley and has been for virtually 50 years. Contributing by telling lies does nothing but proves you are a thick idiot
Erm Penge is a separate town from Bromley, is not part of any Bromley parliamentary constituency (as you have agreed in the past), and three is not a significant number out of dozens of stations in the borough. Commuters from Bromley who go through Penge use South Eastern or Southern trains since they go straight to London rather than the alternative scenic routes of Clapham to the south west, or the enchanting Dalston to the north.

Biggin Hill is in the Bromley borough too, the London Overground ain't much use there either.
Thank you for further proving you are a thick liar by now brining in totally false and irrelevant points. If you have nothing sensible to say suggest you go hide in the hole you crept out of. LIAR
[quote][p][bold]goldenbroomboy[/bold] wrote: [quote][p][bold]Petras[/bold] wrote: [quote][p][bold]goldenbroomboy[/bold] wrote: [quote][p][bold]Petras[/bold] wrote: [quote][p][bold]cookster[/bold] wrote: I may be completely wrong, but the Overground does not travel through Bromley and Lewisham. Any experts care to verify this?[/p][/quote]Well done and deserved. And yes it does go through both the Boroughs of Lewisham and Bromley serving a number of stations in both Boroughs.[/p][/quote]The Overground does not go through a number of Bromley stations, it serves Crystal Palace, Penge, & Anerley on the north western fringe. You might consider Penge to be in Bromley, I don't expect many who live there do.[/p][/quote]What a thick Pratt you are. Firstly I would have thought three was very much a number and to say it's not a simply a lie. And Penge is very much in the London Borough of Bromley and has been for virtually 50 years. Contributing by telling lies does nothing but proves you are a thick idiot[/p][/quote]Erm Penge is a separate town from Bromley, is not part of any Bromley parliamentary constituency (as you have agreed in the past), and three is not a significant number out of dozens of stations in the borough. Commuters from Bromley who go through Penge use South Eastern or Southern trains since they go straight to London rather than the alternative scenic routes of Clapham to the south west, or the enchanting Dalston to the north. Biggin Hill is in the Bromley borough too, the London Overground ain't much use there either.[/p][/quote]Thank you for further proving you are a thick liar by now brining in totally false and irrelevant points. If you have nothing sensible to say suggest you go hide in the hole you crept out of. LIAR Petras
  • Score: -4

9:16am Fri 24 Jan 14

cookster says...

It's a shame people can't have a sensible discussion without feeling the need to be abusive.
It's a shame people can't have a sensible discussion without feeling the need to be abusive. cookster
  • Score: 16

11:57am Fri 24 Jan 14

Petras says...

cookster wrote:
It's a shame people can't have a sensible discussion without feeling the need to be abusive.
I totally agree but if people tell blatent lies it is clearly necessary to pint that out. When they repeat those lies it is necessary to be firmer because they clearly didn't understand the earlier correction of their ways. It's not abusive kt call a liar a liar like lots of people seem to think. It a matter of fact. Pointing it out helps others who may be mislead. If Goldenbroomboy either finds being called a liar not to his liking or offensive then the remedy is simple and in his hands. Don't lie.
[quote][p][bold]cookster[/bold] wrote: It's a shame people can't have a sensible discussion without feeling the need to be abusive.[/p][/quote]I totally agree but if people tell blatent lies it is clearly necessary to pint that out. When they repeat those lies it is necessary to be firmer because they clearly didn't understand the earlier correction of their ways. It's not abusive kt call a liar a liar like lots of people seem to think. It a matter of fact. Pointing it out helps others who may be mislead. If Goldenbroomboy either finds being called a liar not to his liking or offensive then the remedy is simple and in his hands. Don't lie. Petras
  • Score: -3

12:13pm Fri 24 Jan 14

goldenbroomboy says...

Petras wrote:
cookster wrote: It's a shame people can't have a sensible discussion without feeling the need to be abusive.
I totally agree but if people tell blatent lies it is clearly necessary to pint that out. When they repeat those lies it is necessary to be firmer because they clearly didn't understand the earlier correction of their ways. It's not abusive kt call a liar a liar like lots of people seem to think. It a matter of fact. Pointing it out helps others who may be mislead. If Goldenbroomboy either finds being called a liar not to his liking or offensive then the remedy is simple and in his hands. Don't lie.
I get the impression that you have downed a few "pints" already.
[quote][p][bold]Petras[/bold] wrote: [quote][p][bold]cookster[/bold] wrote: It's a shame people can't have a sensible discussion without feeling the need to be abusive.[/p][/quote]I totally agree but if people tell blatent lies it is clearly necessary to pint that out. When they repeat those lies it is necessary to be firmer because they clearly didn't understand the earlier correction of their ways. It's not abusive kt call a liar a liar like lots of people seem to think. It a matter of fact. Pointing it out helps others who may be mislead. If Goldenbroomboy either finds being called a liar not to his liking or offensive then the remedy is simple and in his hands. Don't lie.[/p][/quote]I get the impression that you have downed a few "pints" already. goldenbroomboy
  • Score: 6

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