Orpington woman shocked after buying pastrami from Beckenham Lidl - two weeks out of date

Liz Falkingham says she could have got terrible food poisoning from the pastrami.

Liz Falkingham says she could have got terrible food poisoning from the pastrami.

First published in News
Last updated
News Shopper: Photograph of the Author by , reporter

AN ORPINGTON woman says she could have been seriously ill after she bought some pastrami from Lidl - only to discover it was two weeks out of date.

Liz Falkingham, a carer from Leesons Way, was heading home on December 11 when she decided to pop into Lidl in Beckenham High Street.

The 54-year-old told News Shopper: "Once I'd bought the items I came straight home and, because it was lunch time, I thought I would have something to eat.

"I picked up the pastrami and I thought 'that looks a bit funny'.

"Then when I opened it and picked it up it felt all slimy. It was rank.

"When I looked at the packaging was like 'Oh my God it is two weeks out of date'.

"You'd think something might be two days out of date but two weeks is ridiculous."

The 54-year-old immediately rang customer services, but says the response she received was entirely unsatisfactory.

She said: "The woman on the phone told me I could take it back to the store and they would exchange it for a new one.

"I said: 'that is not good enough, I am not taking this back'."

Instead Mrs Falkingham sent a letter of complaint along with photographs of the offending pastrami and her receipt.

News Shopper:

She added: "They sent a letter back saying they were 'extremely sorry' and gave me a £5 voucher.

"But it really isn't good enough - it is really dangerous.

"I am a carer and I could have given this to one of the people I look after.

"They could have got terrible food poisoning. I could have got terrible food poisoning.

"£5 is an insult."

A spokeswoman for Lidl said: "We were disappointed to see this and would like to thank Ms Falkingham for bringing this to our attention.

"We have strict processes in place across all Lidl UK stores to ensure that any product does not exceed its use by date.

"We are currently investigating this with the store involved and will look at ways of making sure that this doesn't reoccur.

"We apologise to Ms Falkingham for any upset or distress caused."

Comments (34)

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10:36am Fri 10 Jan 14

Gypo.Joe says...

£5 aint enough, send more and she wil STFU.

Same old same old, its all about the £££$$$
£5 aint enough, send more and she wil STFU. Same old same old, its all about the £££$$$ Gypo.Joe
  • Score: 22

10:50am Fri 10 Jan 14

concerned.erith says...

Get over yourself love. I've bought something from Sainsbury's that was out of date by 2 weeks and took it back with the receipt and got a refund.

Why don't you check the date before you buy it - like I do.
Get over yourself love. I've bought something from Sainsbury's that was out of date by 2 weeks and took it back with the receipt and got a refund. Why don't you check the date before you buy it - like I do. concerned.erith
  • Score: 61

10:59am Fri 10 Jan 14

molsey says...

I would have charged her extra for the slime.
I would have charged her extra for the slime. molsey
  • Score: 22

11:07am Fri 10 Jan 14

Biffo. says...

There's just something about a woman in a uniform. You can check out the sell by on my salami any time.


not 'arf.
There's just something about a woman in a uniform. You can check out the sell by on my salami any time. not 'arf. Biffo.
  • Score: 5

11:19am Fri 10 Jan 14

cookster says...

this is discustin she shuld get a lot more dan five pands i want compo
this is discustin she shuld get a lot more dan five pands i want compo cookster
  • Score: 9

11:43am Fri 10 Jan 14

madras says...

Here we go again, roll-up, roll-up for the greatest compo show on earth...

FFS, as per above, get over yourself. If your senses told you it was off and you got a refund , what's the problem. Presumably sell by date was also there in black and white...
Here we go again, roll-up, roll-up for the greatest compo show on earth... FFS, as per above, get over yourself. If your senses told you it was off and you got a refund , what's the problem. Presumably sell by date was also there in black and white... madras
  • Score: 53

12:00pm Fri 10 Jan 14

Petras says...

What a stupid silly women. And not a news story. It's just about a greedy women who is trying to get cash she dosnt deserve. Should have hone to Specsavers first then she might have seen the date. If she is that rude, silly and clumsy hope I don't ever need a carer
What a stupid silly women. And not a news story. It's just about a greedy women who is trying to get cash she dosnt deserve. Should have hone to Specsavers first then she might have seen the date. If she is that rude, silly and clumsy hope I don't ever need a carer Petras
  • Score: 55

12:21pm Fri 10 Jan 14

Citygirl83 says...

I don't know about anyone else but I usually check the date on items I pick up which are perishable? Or is that too normal?
I don't know about anyone else but I usually check the date on items I pick up which are perishable? Or is that too normal? Citygirl83
  • Score: 39

12:23pm Fri 10 Jan 14

white rabbit9 says...

Middle class moaning about how craply run shops for working class is. lol
Middle class moaning about how craply run shops for working class is. lol white rabbit9
  • Score: -16

12:24pm Fri 10 Jan 14

kentlad says...

I agree with the comments above although Lidl were wrong for selling the out of date product it is also the consumers responsobilty to check the dates upon purchase.

If you had given this to someone else you would have been accounted for it not Lidl.

Personally i would be happy for an exchange or the £5 voucher, some people want something for nothing!
I agree with the comments above although Lidl were wrong for selling the out of date product it is also the consumers responsobilty to check the dates upon purchase. If you had given this to someone else you would have been accounted for it not Lidl. Personally i would be happy for an exchange or the £5 voucher, some people want something for nothing! kentlad
  • Score: 31

1:14pm Fri 10 Jan 14

white rabbit9 says...

Do people actually have this belief that people who work for lidl are actually fulfilling their ambitions. Check the bloody dates yourself.
I found a hair in a dinner i purchased once, it was tasty and plentiful, right at the end I found a hair, I complained and the person in charge said I would get a refund, I said, "no way it went down lovely". Sh** happens. stop moaning and get on with it.
Do people actually have this belief that people who work for lidl are actually fulfilling their ambitions. Check the bloody dates yourself. I found a hair in a dinner i purchased once, it was tasty and plentiful, right at the end I found a hair, I complained and the person in charge said I would get a refund, I said, "no way it went down lovely". Sh** happens. stop moaning and get on with it. white rabbit9
  • Score: -31

1:45pm Fri 10 Jan 14

reasonable75 says...

I always check dates when shopping

Surely the store have done all they are obliged to do - refund or replace ?

Wonder how much compo she wants for "distress"?

If she was really concerned about the danger to others she could have reported it to the local authority who could have prosecuted the store
I always check dates when shopping Surely the store have done all they are obliged to do - refund or replace ? Wonder how much compo she wants for "distress"? If she was really concerned about the danger to others she could have reported it to the local authority who could have prosecuted the store reasonable75
  • Score: 33

2:16pm Fri 10 Jan 14

sarfflondonbird says...

Biffo. wrote:
There's just something about a woman in a uniform. You can check out the sell by on my salami any time.


not 'arf.
Will you behave yourself............
....
[quote][p][bold]Biffo.[/bold] wrote: There's just something about a woman in a uniform. You can check out the sell by on my salami any time. not 'arf.[/p][/quote]Will you behave yourself............ .... sarfflondonbird
  • Score: -19

2:19pm Fri 10 Jan 14

sarfflondonbird says...

What sort of a carer are you then? I would have checked the date before purchasing. If out of date I would have informed the manager or the check out person when being served. At least Lidl being made aware of it, probably took the branch to task over it, and you got a £5 reward for complaining. Behave.
What sort of a carer are you then? I would have checked the date before purchasing. If out of date I would have informed the manager or the check out person when being served. At least Lidl being made aware of it, probably took the branch to task over it, and you got a £5 reward for complaining. Behave. sarfflondonbird
  • Score: -31

2:33pm Fri 10 Jan 14

karenkaza says...

Get over it, a lot worse things going on in this world!
Get over it, a lot worse things going on in this world! karenkaza
  • Score: 31

2:44pm Fri 10 Jan 14

white rabbit9 says...

karenkaza wrote:
Get over it, a lot worse things going on in this world!
Yeah don't buy tuna from china, code starting with 50, it is radioactive.
[quote][p][bold]karenkaza[/bold] wrote: Get over it, a lot worse things going on in this world![/p][/quote]Yeah don't buy tuna from china, code starting with 50, it is radioactive. white rabbit9
  • Score: -18

3:54pm Fri 10 Jan 14

Frank Brock says...

I am seriously worried that someone so thick can become a nurse
I am seriously worried that someone so thick can become a nurse Frank Brock
  • Score: 26

6:22pm Fri 10 Jan 14

white rabbit9 says...

Frank Brock wrote:
I am seriously worried that someone so thick can become a nurse
pmsl, when are you going for your operation?
[quote][p][bold]Frank Brock[/bold] wrote: I am seriously worried that someone so thick can become a nurse[/p][/quote]pmsl, when are you going for your operation? white rabbit9
  • Score: -17

6:38pm Fri 10 Jan 14

Gypo.Joe says...

She isn't a nurse she's a carer. That's posh talk for a cleaner and arse wiper like innit.
She isn't a nurse she's a carer. That's posh talk for a cleaner and arse wiper like innit. Gypo.Joe
  • Score: 12

8:19pm Fri 10 Jan 14

cookster says...

If I was her employer I'd be having some serious words about her being photographed in work uniform whilst making such stupid personal claims.
If I was her employer I'd be having some serious words about her being photographed in work uniform whilst making such stupid personal claims. cookster
  • Score: 23

9:07pm Fri 10 Jan 14

white rabbit9 says...

Gypo.Joe wrote:
She isn't a nurse she's a carer. That's posh talk for a cleaner and arse wiper like innit.
And what a wonderful job they do. more valued than a taxi rip off driver.
[quote][p][bold]Gypo.Joe[/bold] wrote: She isn't a nurse she's a carer. That's posh talk for a cleaner and arse wiper like innit.[/p][/quote]And what a wonderful job they do. more valued than a taxi rip off driver. white rabbit9
  • Score: -30

10:50pm Fri 10 Jan 14

Simon bald says...

how much to stfu love?
how much to stfu love? Simon bald
  • Score: 8

10:58pm Fri 10 Jan 14

jaded1 says...

Please can you fold your arms next time.
Please can you fold your arms next time. jaded1
  • Score: 18

1:16pm Sat 11 Jan 14

mouthalmighty says...

1. Being a carer means caring. Surely you would have checked date before giving to your clients. NEGLIGENCE.
2. This practice of wearing uniforms out of work, is both insanitary and NEGLIGENT.

This story has so many holes to pick at, the biggest one being a non story. We've all bought or nearly bought out of date stuff. You just point it out to staff. End off. Its no biggie, its life, things get missed. Do yourself a favour and shut up. And most importantly, thank you for reminding us to check dates.
1. Being a carer means caring. Surely you would have checked date before giving to your clients. NEGLIGENCE. 2. This practice of wearing uniforms out of work, is both insanitary and NEGLIGENT. This story has so many holes to pick at, the biggest one being a non story. We've all bought or nearly bought out of date stuff. You just point it out to staff. End off. Its no biggie, its life, things get missed. Do yourself a favour and shut up. And most importantly, thank you for reminding us to check dates. mouthalmighty
  • Score: 30

2:06pm Sat 11 Jan 14

Bevangirl says...

Surely it is up to us the customers to check dates on food because, lets face it, date checking can be overlooked occasionallyin shops. It doesn't take a genius to just read the label. Doh!!! It's a case of trying to get something for nothing again!!! And why or why NS do you give these people the time of day let alone give them publicity???
Surely it is up to us the customers to check dates on food because, lets face it, date checking can be overlooked occasionallyin shops. It doesn't take a genius to just read the label. Doh!!! It's a case of trying to get something for nothing again!!! And why or why NS do you give these people the time of day let alone give them publicity??? Bevangirl
  • Score: 30

5:09pm Sat 11 Jan 14

Petras says...

Maybe we should all write to Bluebird Care and tell them how incompetent their staff are and why they are wearing the uniform out of work. Better still make sure you don't use them. http://www.bluebirdc
are.co.uk/uk_office/
about/bromley
Maybe we should all write to Bluebird Care and tell them how incompetent their staff are and why they are wearing the uniform out of work. Better still make sure you don't use them. http://www.bluebirdc are.co.uk/uk_office/ about/bromley Petras
  • Score: 13

6:15pm Sun 12 Jan 14

sarfflondonbird says...

jaded1 wrote:
Please can you fold your arms next time.
Lol. Like this one
[quote][p][bold]jaded1[/bold] wrote: Please can you fold your arms next time.[/p][/quote]Lol. Like this one sarfflondonbird
  • Score: -18

10:08am Mon 13 Jan 14

Hk says...

Totally agree with the majority of the comments above. Firstly, she really should have checked the Sell By Date before buying. Dont all shoppers normally do this cos I know I do! Secondly, what more is she asking for if a refund or a £5 voucher arent good enough?

As people have said before, get over yourself lady, I just think you have managed to make yourself look really stupid.
Totally agree with the majority of the comments above. Firstly, she really should have checked the Sell By Date before buying. Dont all shoppers normally do this cos I know I do! Secondly, what more is she asking for if a refund or a £5 voucher arent good enough? As people have said before, get over yourself lady, I just think you have managed to make yourself look really stupid. Hk
  • Score: 18

11:57am Mon 13 Jan 14

goldenbroomboy says...

Petras wrote:
Maybe we should all write to Bluebird Care and tell them how incompetent their staff are and why they are wearing the uniform out of work. Better still make sure you don't use them. http://www.bluebirdc are.co.uk/uk_office/ about/bromley
Maybe you should apply to work for the North Korean government as an informant? It's a shame for you that Ceacescu is dead, the flight to Bucharest only takes three hours & when you get there you can report the Passport admin for smiling at you.
[quote][p][bold]Petras[/bold] wrote: Maybe we should all write to Bluebird Care and tell them how incompetent their staff are and why they are wearing the uniform out of work. Better still make sure you don't use them. http://www.bluebirdc are.co.uk/uk_office/ about/bromley[/p][/quote]Maybe you should apply to work for the North Korean government as an informant? It's a shame for you that Ceacescu is dead, the flight to Bucharest only takes three hours & when you get there you can report the Passport admin for smiling at you. goldenbroomboy
  • Score: 15

12:02pm Mon 13 Jan 14

goldenbroomboy says...

Hk wrote:
Totally agree with the majority of the comments above. Firstly, she really should have checked the Sell By Date before buying. Dont all shoppers normally do this cos I know I do! Secondly, what more is she asking for if a refund or a £5 voucher arent good enough? As people have said before, get over yourself lady, I just think you have managed to make yourself look really stupid.
The majority of these comments are rubbish. It is not a matter of caveat emptor, it is a matter of complying with legislation, and that it the responsibilty of Lidl, it is not the responsibilty of customers. The whole point of this article is that products on sale do not always comply with legislation & that shoppers should be careful.
[quote][p][bold]Hk[/bold] wrote: Totally agree with the majority of the comments above. Firstly, she really should have checked the Sell By Date before buying. Dont all shoppers normally do this cos I know I do! Secondly, what more is she asking for if a refund or a £5 voucher arent good enough? As people have said before, get over yourself lady, I just think you have managed to make yourself look really stupid.[/p][/quote]The majority of these comments are rubbish. It is not a matter of caveat emptor, it is a matter of complying with legislation, and that it the responsibilty of Lidl, it is not the responsibilty of customers. The whole point of this article is that products on sale do not always comply with legislation & that shoppers should be careful. goldenbroomboy
  • Score: -15

12:19pm Mon 13 Jan 14

Gypo.Joe says...

54 and still stupid. There should be a law against this.
54 and still stupid. There should be a law against this. Gypo.Joe
  • Score: 35

5:44pm Mon 13 Jan 14

white rabbit9 says...

Gypo.Joe wrote:
54 and still stupid. There should be a law against this.
Put the mirror down.
[quote][p][bold]Gypo.Joe[/bold] wrote: 54 and still stupid. There should be a law against this.[/p][/quote]Put the mirror down. white rabbit9
  • Score: -88

6:16pm Mon 13 Jan 14

Gypo.Joe says...

white rabbit9 wrote:
Gypo.Joe wrote:
54 and still stupid. There should be a law against this.
Put the mirror down.
Myxomatosis, its good for you.

Hop along now.
[quote][p][bold]white rabbit9[/bold] wrote: [quote][p][bold]Gypo.Joe[/bold] wrote: 54 and still stupid. There should be a law against this.[/p][/quote]Put the mirror down.[/p][/quote]Myxomatosis, its good for you. Hop along now. Gypo.Joe
  • Score: 66

11:18am Wed 15 Jan 14

DinoFish says...

It's Lidl????
It's Lidl???? DinoFish
  • Score: 0

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