Catford care home slammed after resident left on toilet with door open (From News Shopper)

Catford care home Oakcroft Nursing Home slammed after resident left on toilet with door open

12:34pm Friday 26th October 2012 in News By Sarah Trotter

A "FAILING" Catford care home has been slammed after a resident was left exposed on the toilet with the door wide open.

People living at Oakcroft Nursing Home, in Culverley Road, were not having their privacy and dignity respected, when Care Quality Commission (CQC) inspectors visited in July.

Their report uncovered a string of failings including cramped conditions, a lack of respect given to residents by staff, and nutrition issues.

The communal lounge was shown to be so small that people had to be shuffled around so others could fit in, according to the report.

Some staff spoke disrespectfully about residents and one was left sitting on the toilet with the door wide open.

Food menu options were shown to be limited and repetitive with only one choice offered each day apart from Christmas.

The home was warned by the report that "urgent improvements" were needed for its "failings" to avoid legal action.

Deputy Director of London CQC Matthew Trainer added: "People are entitled to be treated with dignity and respect, to be given a choice of food that they want to eat, and to be protected adequately from the risk of abuse.

"The issues identified at Oakhurst were in need of immediate attention.

"Our inspectors will return in the near future to carry out another unannounced inspection.

"If we find that the home is not making the required progress we won’t hesitate to use our legal powers further to protect the people who live there."

Home owner John Moore told News Shopper: "We are taking on board what they have said and we are working towards compliance. "Most of the things have been done already - I think we are there now."