Orpington woman Wendy Taylor who jumped in front of train at Petts Wood station was under care of Oxleas NHS Foundation Trust

Wendy Taylor with beloved dog Ernie

Wendy Taylor with beloved dog Ernie

First published in News
Last updated
News Shopper: Photograph of the Author by , deputy news editor

An Orpington woman jumped in front of a train at Petts Wood station after being under the care of Oxleas NHS Foundation Trust, an inquest has heard.

Croydon Coroner's Court heard how Wendy Taylor, 60, of Gload Crescent, died at 10.56am on April 23 when she was hit by a train travelling from Charing Cross to Tunbridge.

Her daughter Carly Taylor, who lives in Lisbon, Portugal, told the court her mother was "the most depressed I have ever seen her" two weeks before her death - the last time she saw her.

The 34-year-old said: "I came to visit her for her 60th birthday. She was not well at all. 

"I said to her please promise me you won't do anything stupid. She'd promised me before but this time she couldn't look me in the eye and say it.

"We sent texts to each other and e-mailed every day. 

"She'd written to me to say she'd been to her good friends that day for lunch. I later found out she didn't go."

Wendy had been diagnosed with anxiety in June last year and suffered from frequent depressive episodes.

She was an inpatient at Green Parks House mental health centre, run by Oxleas NHS Foundation Trust, three times in the year before her death.

Coroner Selena Lynch: "The conclusion is she killed herself. I think she made that decision because of this severe and enduring problem that she had."

‘Let down’

Carly told the inquest she felt let down by the standard of healthcare her mother received.

She said: "For the whole journey through this I never knew what was happening. I never knew of a care plan.

"I expressed time and again my concern that she needs help.

"Martin Smythe was the only person who listened to me, who was compassionate. With him I felt heard and supported."

The court heard how Mr Smythe, Wendy's care co-ordinator, took indefinite sick leave in January, and his role was only replaced by Oxleas a week before her death.

Speaking at the inquest, Dr Keith Miller - Wendy's psychologist - said he assessed her as an 'amber' - medium - suicide risk on April 10.

The inquest heard how he expressed concerns to Jill Mills, a psychological therapist.

Ms Mills told the court she was unaware of Wendy's suicidal tendencies when she relayed information to line manager Caroline Shannon.

Oxleas response

A spokeswoman for Oxleas said: "When clinicians have to take sick leave, each patient is transferred to other appropriately qualified clinicians who will continue with their agreed treatment plan. 

"In this instance, Ms Taylor's care coordinator went on sick leave but Ms Taylor continued regularly to see her psychologist. 

"As soon as he felt she needed a greater level of care, additional appropriate support was arranged for her. 

"The new care coordinator made contact with Ms Taylor and at that point, there were no indications that she may pose such a risk to herself."

Tribute

Carly Taylor said her mother, who was a former administrator with the London Probation Service, was a "smiling and beautiful lady" who was "loved by many people".

She told News Shopper: "My mother was loved by so many people. She had a positive impact on so many people’s lives. 

"She was a smiling and beautiful lady who was always there to support her friends and especially myself when needed. 

"She was a person who was everyone's friend - anyone with a problem, she was always able to help them.

"Everyone remembers her laugh, her brilliant sense of humour.

"She cared for so many people, but I feel the time she needed help she couldn't get it."

Comments (9)

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10:52am Tue 12 Aug 14

Boris bighead says...

Very sad, RIP Ms Taylor.
Very sad, RIP Ms Taylor. Boris bighead
  • Score: 20

11:12am Tue 12 Aug 14

tugman says...

Sadly in these days of cuts, "care in the community" means not enough care in the community. We are seeing sad events far, far to often.
Sadly in these days of cuts, "care in the community" means not enough care in the community. We are seeing sad events far, far to often. tugman
  • Score: 15

1:57pm Tue 12 Aug 14

white rabbit9 says...

What community? If you don't serve the corporations then you are worthless to the rothschilds. Evil comes in all shapes and sizes.
What community? If you don't serve the corporations then you are worthless to the rothschilds. Evil comes in all shapes and sizes. white rabbit9
  • Score: -20

2:11pm Tue 12 Aug 14

flea_in_ear says...

I am sure that all those who complained about this "selfish" woman must be feeling really proud of themselves.

Unfortunately however much care in the community or out of the community may be available, it is not always enough.

I hope this poor lady is at peace now.
I am sure that all those who complained about this "selfish" woman must be feeling really proud of themselves. Unfortunately however much care in the community or out of the community may be available, it is not always enough. I hope this poor lady is at peace now. flea_in_ear
  • Score: 16

4:58pm Tue 12 Aug 14

KerryandStu says...

Rip Wendy I hope you are at peace now. I understand that there are always going to be shortfalls in the system and failing are going to be made which need to be addressed. But not all blame can be given to the NHS, if I thought my mother was thinking these types of thoughts and couldn't look me in the eye, leaving her and sending her a text everyday would not be good enough. We need to take responsibility for our own lives and of the ones closest to us. I would have never left her side xxx
Rip Wendy I hope you are at peace now. I understand that there are always going to be shortfalls in the system and failing are going to be made which need to be addressed. But not all blame can be given to the NHS, if I thought my mother was thinking these types of thoughts and couldn't look me in the eye, leaving her and sending her a text everyday would not be good enough. We need to take responsibility for our own lives and of the ones closest to us. I would have never left her side xxx KerryandStu
  • Score: 21

8:50pm Tue 12 Aug 14

mumcabs says...

Heartbreaking ! ... anyone who complains because their journey has been delayed because somebody has decided to end their life by throwing themselves under a train - doesn't understand that they are not thinking straight and that their anguish must be unbearable. Anyone who thinks these tragic people are selfish, are utter B******s and they should hope that someone they love doesn't go and do a similar sort of thing. Think of the family of this lady and the families of others who have taken their own lives. R.I.P. Wendy Taylor
Heartbreaking ! ... anyone who complains because their journey has been delayed because somebody has decided to end their life by throwing themselves under a train - doesn't understand that they are not thinking straight and that their anguish must be unbearable. Anyone who thinks these tragic people are selfish, are utter B******s and they should hope that someone they love doesn't go and do a similar sort of thing. Think of the family of this lady and the families of others who have taken their own lives. R.I.P. Wendy Taylor mumcabs
  • Score: 11

8:56pm Tue 12 Aug 14

mumcabs says...

KerryandStu wrote:
Rip Wendy I hope you are at peace now. I understand that there are always going to be shortfalls in the system and failing are going to be made which need to be addressed. But not all blame can be given to the NHS, if I thought my mother was thinking these types of thoughts and couldn't look me in the eye, leaving her and sending her a text everyday would not be good enough. We need to take responsibility for our own lives and of the ones closest to us. I would have never left her side xxx
You cannot possibly know the family circumstances, and you cannot watch a suicidal person 24 hours a day, 7 days a week. It's impossible, even if you KNOW that is what they are planning. You have no right whatsoever to judge the family - just who do you think you are?
[quote][p][bold]KerryandStu[/bold] wrote: Rip Wendy I hope you are at peace now. I understand that there are always going to be shortfalls in the system and failing are going to be made which need to be addressed. But not all blame can be given to the NHS, if I thought my mother was thinking these types of thoughts and couldn't look me in the eye, leaving her and sending her a text everyday would not be good enough. We need to take responsibility for our own lives and of the ones closest to us. I would have never left her side xxx[/p][/quote]You cannot possibly know the family circumstances, and you cannot watch a suicidal person 24 hours a day, 7 days a week. It's impossible, even if you KNOW that is what they are planning. You have no right whatsoever to judge the family - just who do you think you are? mumcabs
  • Score: 8

9:31pm Tue 12 Aug 14

mumcabs says...

white rabbit9 wrote:
What community? If you don't serve the corporations then you are worthless to the rothschilds. Evil comes in all shapes and sizes.
What ?????
[quote][p][bold]white rabbit9[/bold] wrote: What community? If you don't serve the corporations then you are worthless to the rothschilds. Evil comes in all shapes and sizes.[/p][/quote]What ????? mumcabs
  • Score: 10

4:24pm Wed 13 Aug 14

BirkbeckBloke says...

This is a very sad story. I met Wendy while an inpatient at Green Parks myself. She described some of her intense episodes of anxiety and seemed confused as to how Oxleas were supposed to be helping her. Though there were some great people there, most notably the Occupational Health team, the ward was a deeply frustrating place, with no one-on-one care, only one opportunity a week to see the doctor, and little prospect of a happy outcome unless, like me, you had a vociferous, loving family member going in to bat for you. I remember her daughter visiting and telling her to put her trust in the professionals. Unfortunately, I think that the professionals at Green Parks concentrate more on managing, medicating and containing conditions than helping service users to overcome or at least live with them. RIP Wendy x
This is a very sad story. I met Wendy while an inpatient at Green Parks myself. She described some of her intense episodes of anxiety and seemed confused as to how Oxleas were supposed to be helping her. Though there were some great people there, most notably the Occupational Health team, the ward was a deeply frustrating place, with no one-on-one care, only one opportunity a week to see the doctor, and little prospect of a happy outcome unless, like me, you had a vociferous, loving family member going in to bat for you. I remember her daughter visiting and telling her to put her trust in the professionals. Unfortunately, I think that the professionals at Green Parks concentrate more on managing, medicating and containing conditions than helping service users to overcome or at least live with them. RIP Wendy x BirkbeckBloke
  • Score: 1

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