Bexleyheath teen's holiday ruined by false eyelash horror

Bexleyheath teen's holiday ruined by false eyelash horror

An allergic reaction to eyelash glue ruined Lucy Taylor Pease's holiday

Bexleyheath teen's holiday ruined by false eyelash horror

Lucy Taylor Pease

First published in News News Shopper: Photograph of the Author by , reporter

A Bexleyheath teenager's summer holiday was ruined when semi-permanent false eyelashes caused her eyelids to swell up.

Lucy Taylor Pease, aged 19, of Lenham Road, had the beauty treatment done at Perfect Eyebrows at Broadway Shopping Centre, Bexleyheath on July 14 in preparation for a girly week away to Magaluf with a friend.

But just hours after having the eyelashes stuck on, the frightened teenager woke up at 3am unable to open her eyes.

News Shopper:

Miss Taylor Pease, who works as a retail assistant for Superdry said: "It took me half-an-hour to open my eyes.

"It was so painful.

"I had to physically prise my eyelids apart.

"My first thought was that I wouldn't be able to go on the holiday - we had been planning it for a year."

Miss Taylor Pease went back to the store to have the eyelashes, which cost £20, removed and received a refund.

News Shopper:

She added: "The woman said she had never seen anything like it but she wasn't apologetic.

"I think she should have done a patch test."

The angry teenager was prescribed eye drops, antibiotics and steroids by a doctor who said she had had an allergic reaction to the eyelash glue but claims the incident ruined her holiday.

She said: "It did ruin the holiday - I would had such a better time if it hadn't happened.

"I didn't really want to be out clubbing, I couldn't go in the pool and the sun made my eyes really sore.

"It also destroyed my confidence - If I'd have had a broken arm then that would have been really awful but when it's on your face you don't even want to be outside."

Rekha Sachdev, owner of Perfect Eyebrows, said: “We are disappointed to hear Lucy was not happy and that is why we refunded her money in full at the time.

“Our well trained staff follow strict procedures and always ask customers about any possible allergies before applying the eyelash glue.

“They also strongly advise new customers who have not had eyelashes applied with us before to have a patch test first before returning at a later date for the full treatment so we can be sure they are not allergic.

“Lucy has visited our stand on several occasions and we have never had cause to believe she has been unhappy with the service in the past or had any reaction to the eyelash glue we use.”

Comments (18)

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4:31pm Mon 11 Aug 14

Bestbaz says...

reading this c@*p, sounds like she is after some PI insurance claim to pay for her week on the lash in Majorca. Where there is a blame there is a claim darling !!
reading this c@*p, sounds like she is after some PI insurance claim to pay for her week on the lash in Majorca. Where there is a blame there is a claim darling !! Bestbaz
  • Score: 62

4:34pm Mon 11 Aug 14

Love London Life says...

I smell a claim coming on..... Ruined this ruined that.... get over yourself women.

More blame culture when it's always someone else's fault !!

All the issues in the world and you are worrying about a silly little eyeliner, Oh and just to make you aware the longer than inch fake eyelashes make you look like a chav.

Stay Cool

xx
I smell a claim coming on..... Ruined this ruined that.... get over yourself women. More blame culture when it's always someone else's fault !! All the issues in the world and you are worrying about a silly little eyeliner, Oh and just to make you aware the longer than inch fake eyelashes make you look like a chav. Stay Cool xx Love London Life
  • Score: 51

4:36pm Mon 11 Aug 14

the wall says...

Vanity - something worthless, trivial, or pointless.
Vanity - something worthless, trivial, or pointless. the wall
  • Score: 40

2:30pm Tue 12 Aug 14

concerned.erith says...

Just shows how stupid this craze is
Just shows how stupid this craze is concerned.erith
  • Score: 27

6:27pm Tue 12 Aug 14

phanmale says...

If she's complaining about her eyes why do 2 of the 3 pictures have her hands with fake nails covering the rest of her face? More fake assistance that wrong maybe?
If she's complaining about her eyes why do 2 of the 3 pictures have her hands with fake nails covering the rest of her face? More fake assistance that wrong maybe? phanmale
  • Score: 26

7:19pm Tue 12 Aug 14

mumcabs says...

Silly girl. No-one forced her to have it done, and she should have the sense to have asked for a patch test if she wasn't offered one.
Silly girl. No-one forced her to have it done, and she should have the sense to have asked for a patch test if she wasn't offered one. mumcabs
  • Score: 31

9:41pm Tue 12 Aug 14

MP1987 says...

As a beauty therapist that offers eyelash extensions myself, I have to say that it's places like this that give this treatment a bad name! I work hard to continue to educate myself and make absolutely sure I offer people a professional service, with no damage to natural lashes, patch test for potential reactions, do a full consultation, etc.

If Perfect Eyebrows staff are indeed "well trained", then they should know that a patch test is crucial before any treatment using glue so near to the eye, and also that cluster or party lashes (which they use) should NEVER be applied with semi permanent glue meant for true individual eyelash extensions ONLY! I know for a fact that they carry out this treatment the wrong way as I have had to remove sets that they have done and have been horrified by their work! I also know that they suggest this treatment as an add-on when people go there for eyebrows, pedicures etc... therefore OBVIOUSLY not patch testing 48 hours before treatment.

The absolute experts in the field of PROPERLY applied eyelash extensions charge £50 upwards and take anywhere between 1 hour 15 - 2 hours to apply them as it is a very precise and skilled process. This place take 25 mins and charge £20. People get what they pay for in this industry but what is needed is proper legislation and checks to make sure places like this are shut down!!
As a beauty therapist that offers eyelash extensions myself, I have to say that it's places like this that give this treatment a bad name! I work hard to continue to educate myself and make absolutely sure I offer people a professional service, with no damage to natural lashes, patch test for potential reactions, do a full consultation, etc. If Perfect Eyebrows staff are indeed "well trained", then they should know that a patch test is crucial before any treatment using glue so near to the eye, and also that cluster or party lashes (which they use) should NEVER be applied with semi permanent glue meant for true individual eyelash extensions ONLY! I know for a fact that they carry out this treatment the wrong way as I have had to remove sets that they have done and have been horrified by their work! I also know that they suggest this treatment as an add-on when people go there for eyebrows, pedicures etc... therefore OBVIOUSLY not patch testing 48 hours before treatment. The absolute experts in the field of PROPERLY applied eyelash extensions charge £50 upwards and take anywhere between 1 hour 15 - 2 hours to apply them as it is a very precise and skilled process. This place take 25 mins and charge £20. People get what they pay for in this industry but what is needed is proper legislation and checks to make sure places like this are shut down!! MP1987
  • Score: 23

11:26am Wed 13 Aug 14

Harold_Monk says...

False eyelashes always make me laugh. As stupid as a stick-on moustache
False eyelashes always make me laugh. As stupid as a stick-on moustache Harold_Monk
  • Score: 33

9:52pm Sat 16 Aug 14

Oldchap says...

phanmale wrote:
If she's complaining about her eyes why do 2 of the 3 pictures have her hands with fake nails covering the rest of her face? More fake assistance that wrong maybe?
Or perhaps she's suffered an allergic reaction to her false nails (2 different sets)

And in one of the other photos she's showing off her tattoo

Wonder how much compo she wants
[quote][p][bold]phanmale[/bold] wrote: If she's complaining about her eyes why do 2 of the 3 pictures have her hands with fake nails covering the rest of her face? More fake assistance that wrong maybe?[/p][/quote]Or perhaps she's suffered an allergic reaction to her false nails (2 different sets) And in one of the other photos she's showing off her tattoo Wonder how much compo she wants Oldchap
  • Score: 18

9:56pm Sat 16 Aug 14

Oldchap says...

MP1987 wrote:
As a beauty therapist that offers eyelash extensions myself, I have to say that it's places like this that give this treatment a bad name! I work hard to continue to educate myself and make absolutely sure I offer people a professional service, with no damage to natural lashes, patch test for potential reactions, do a full consultation, etc.

If Perfect Eyebrows staff are indeed "well trained", then they should know that a patch test is crucial before any treatment using glue so near to the eye, and also that cluster or party lashes (which they use) should NEVER be applied with semi permanent glue meant for true individual eyelash extensions ONLY! I know for a fact that they carry out this treatment the wrong way as I have had to remove sets that they have done and have been horrified by their work! I also know that they suggest this treatment as an add-on when people go there for eyebrows, pedicures etc... therefore OBVIOUSLY not patch testing 48 hours before treatment.

The absolute experts in the field of PROPERLY applied eyelash extensions charge £50 upwards and take anywhere between 1 hour 15 - 2 hours to apply them as it is a very precise and skilled process. This place take 25 mins and charge £20. People get what they pay for in this industry but what is needed is proper legislation and checks to make sure places like this are shut down!!
Bear in mind "“Lucy has visited our stand on several occasions and we have never had cause to believe she has been unhappy with the service in the past or had any reaction to the eyelash glue we use.”

So she has had this done several times - so what use would a patch test have shown if she had never before suffered a reaction ?
[quote][p][bold]MP1987[/bold] wrote: As a beauty therapist that offers eyelash extensions myself, I have to say that it's places like this that give this treatment a bad name! I work hard to continue to educate myself and make absolutely sure I offer people a professional service, with no damage to natural lashes, patch test for potential reactions, do a full consultation, etc. If Perfect Eyebrows staff are indeed "well trained", then they should know that a patch test is crucial before any treatment using glue so near to the eye, and also that cluster or party lashes (which they use) should NEVER be applied with semi permanent glue meant for true individual eyelash extensions ONLY! I know for a fact that they carry out this treatment the wrong way as I have had to remove sets that they have done and have been horrified by their work! I also know that they suggest this treatment as an add-on when people go there for eyebrows, pedicures etc... therefore OBVIOUSLY not patch testing 48 hours before treatment. The absolute experts in the field of PROPERLY applied eyelash extensions charge £50 upwards and take anywhere between 1 hour 15 - 2 hours to apply them as it is a very precise and skilled process. This place take 25 mins and charge £20. People get what they pay for in this industry but what is needed is proper legislation and checks to make sure places like this are shut down!![/p][/quote]Bear in mind "“Lucy has visited our stand on several occasions and we have never had cause to believe she has been unhappy with the service in the past or had any reaction to the eyelash glue we use.” So she has had this done several times - so what use would a patch test have shown if she had never before suffered a reaction ? Oldchap
  • Score: 17

2:41pm Sun 17 Aug 14

Mandy2013 says...

Ruined holiday?????

Have a look at certain "social media" sites, some VERY interesting photos

"I didn't really want to be out clubbing" but she managed to make an effort

"I couldn't go in the pool" but no problem sleeping beside it

"the sun made my eyes really sore" or was it due to the night before?
Ruined holiday????? Have a look at certain "social media" sites, some VERY interesting photos "I didn't really want to be out clubbing" but she managed to make an effort "I couldn't go in the pool" but no problem sleeping beside it "the sun made my eyes really sore" or was it due to the night before? Mandy2013
  • Score: 20

5:13pm Sun 17 Aug 14

JoeBlobbs says...

Mandy2013 wrote:
Ruined holiday?????

Have a look at certain "social media" sites, some VERY interesting photos

"I didn't really want to be out clubbing" but she managed to make an effort

"I couldn't go in the pool" but no problem sleeping beside it

"the sun made my eyes really sore" or was it due to the night before?
Took you up on the social media suggestion

"Someone got £4800 compensation for having an allergic reaction to eyelashes, let's hope I do too"

Perhaps if she wanted to be taken seriously and not seen as a compo claiming money for nothing type she might have thought about what she writes on twitter.

Hope she gets F. All
[quote][p][bold]Mandy2013[/bold] wrote: Ruined holiday????? Have a look at certain "social media" sites, some VERY interesting photos "I didn't really want to be out clubbing" but she managed to make an effort "I couldn't go in the pool" but no problem sleeping beside it "the sun made my eyes really sore" or was it due to the night before?[/p][/quote]Took you up on the social media suggestion "Someone got £4800 compensation for having an allergic reaction to eyelashes, let's hope I do too" Perhaps if she wanted to be taken seriously and not seen as a compo claiming money for nothing type she might have thought about what she writes on twitter. Hope she gets F. All JoeBlobbs
  • Score: 15

8:23am Mon 18 Aug 14

franksutton says...

Mandy2013 wrote:
Ruined holiday?????

Have a look at certain "social media" sites, some VERY interesting photos

"I didn't really want to be out clubbing" but she managed to make an effort

"I couldn't go in the pool" but no problem sleeping beside it

"the sun made my eyes really sore" or was it due to the night before?
Thanks for the suggestion. Social media (Twitter) does make very interesting reading - and reveals some inconsistancies in her story!

She went to have her lashes done on 14th July, but was going on holiday 15th. Looks like she wasnt well "Covering myself in Vicks" But she still had "Nails Feet Eyebrows Eyelashes Sunbed"

On 14th she tweeted "Two in the morning and I can't sleep because my eye lids are like balloons" So what time did she go to the salon?

On the holiday that was ruined "Covered in cuts and bruises from the boat party, never been thrown about so much" and "Maga has left me with a sore throat, covered in cuts and bruises, extremely tired and poor... Oh and not forgetting blistered to ****" If she didn't go in the sun how did she get blistered?

"Finally in bed, time to catch up on a weeks worth of sleep"

Looks like when she got home "Better start saving for Croatia" Expect the compo will come in useful

"Finally getting my thigh tattoo finished tomorrow"

Like JoeBlobbs spotted "Someone got £4800 compensation for having an allergic reaction to eyelashes, let's hope I do too!" But she goes on "Too the **** that **** up my eyes, I will soon be laughing" and "Solicitors and news-shopper involved"

"Yaaaay finally got solicitors dealing with my case"

In the meantime "Leaving for v fest in just over 7 hours and I still haven't sorted out outfits or began packing"

Expect she'll be trying to get incriminating tweets removed
[quote][p][bold]Mandy2013[/bold] wrote: Ruined holiday????? Have a look at certain "social media" sites, some VERY interesting photos "I didn't really want to be out clubbing" but she managed to make an effort "I couldn't go in the pool" but no problem sleeping beside it "the sun made my eyes really sore" or was it due to the night before?[/p][/quote]Thanks for the suggestion. Social media (Twitter) does make very interesting reading - and reveals some inconsistancies in her story! She went to have her lashes done on 14th July, but was going on holiday 15th. Looks like she wasnt well "Covering myself in Vicks" But she still had "Nails Feet Eyebrows Eyelashes Sunbed" On 14th she tweeted "Two in the morning and I can't sleep because my eye lids are like balloons" So what time did she go to the salon? On the holiday that was ruined "Covered in cuts and bruises from the boat party, never been thrown about so much" and "Maga has left me with a sore throat, covered in cuts and bruises, extremely tired and poor... Oh and not forgetting blistered to ****" If she didn't go in the sun how did she get blistered? "Finally in bed, time to catch up on a weeks worth of sleep" Looks like when she got home "Better start saving for Croatia" Expect the compo will come in useful "Finally getting my thigh tattoo finished tomorrow" Like JoeBlobbs spotted "Someone got £4800 compensation for having an allergic reaction to eyelashes, let's hope I do too!" But she goes on "Too the **** that **** up my eyes, I will soon be laughing" and "Solicitors and news-shopper involved" "Yaaaay finally got solicitors dealing with my case" In the meantime "Leaving for v fest in just over 7 hours and I still haven't sorted out outfits or began packing" Expect she'll be trying to get incriminating tweets removed franksutton
  • Score: 11

9:54am Mon 18 Aug 14

the wall says...

I hope she gets done for fraud.
I hope she gets done for fraud. the wall
  • Score: 10

1:41pm Mon 18 Aug 14

JoeBlobbs says...

the wall wrote:
I hope she gets done for fraud.
24/7/14 "I miss being on the @boozecruisemaga take me back"

Yep, really sounds like her holiday was ruined.

31/7/14 "I have an iPhone aswell, blackberry is my drug phone"

Not the sharpest pencil in the case putting stuff like that on twitter is she. Hopefully the courts will see her as the non credible claimant she is.

Too many people want money for nothing these days and we all have to suffer the expense in some shape or form.
[quote][p][bold]the wall[/bold] wrote: I hope she gets done for fraud.[/p][/quote]24/7/14 "I miss being on the @boozecruisemaga take me back" Yep, really sounds like her holiday was ruined. 31/7/14 "I have an iPhone aswell, blackberry is my drug phone" Not the sharpest pencil in the case putting stuff like that on twitter is she. Hopefully the courts will see her as the non credible claimant she is. Too many people want money for nothing these days and we all have to suffer the expense in some shape or form. JoeBlobbs
  • Score: 7

2:04pm Mon 18 Aug 14

Marty1979 says...

phanmale wrote:
If she's complaining about her eyes why do 2 of the 3 pictures have her hands with fake nails covering the rest of her face? More fake assistance that wrong maybe?
Really strange, my wife has false nails - when she goes they have to remove the old ones with solvent. Then clean up her real nails, then glue on the falsies

So Miss Taylor Pease went through all that, then had them removed and another set put on, together with eye lashes???
[quote][p][bold]phanmale[/bold] wrote: If she's complaining about her eyes why do 2 of the 3 pictures have her hands with fake nails covering the rest of her face? More fake assistance that wrong maybe?[/p][/quote]Really strange, my wife has false nails - when she goes they have to remove the old ones with solvent. Then clean up her real nails, then glue on the falsies So Miss Taylor Pease went through all that, then had them removed and another set put on, together with eye lashes??? Marty1979
  • Score: 6

6:35am Tue 19 Aug 14

Oldchap says...

JoeBlobbs wrote:
the wall wrote:
I hope she gets done for fraud.
24/7/14 "I miss being on the @boozecruisemaga take me back"

Yep, really sounds like her holiday was ruined.

31/7/14 "I have an iPhone aswell, blackberry is my drug phone"

Not the sharpest pencil in the case putting stuff like that on twitter is she. Hopefully the courts will see her as the non credible claimant she is.

Too many people want money for nothing these days and we all have to suffer the expense in some shape or form.
I must be naive - what is a "drug phone"?
[quote][p][bold]JoeBlobbs[/bold] wrote: [quote][p][bold]the wall[/bold] wrote: I hope she gets done for fraud.[/p][/quote]24/7/14 "I miss being on the @boozecruisemaga take me back" Yep, really sounds like her holiday was ruined. 31/7/14 "I have an iPhone aswell, blackberry is my drug phone" Not the sharpest pencil in the case putting stuff like that on twitter is she. Hopefully the courts will see her as the non credible claimant she is. Too many people want money for nothing these days and we all have to suffer the expense in some shape or form.[/p][/quote]I must be naive - what is a "drug phone"? Oldchap
  • Score: 3

1:42pm Tue 19 Aug 14

MP1987 says...

Oldchap wrote:
MP1987 wrote:
As a beauty therapist that offers eyelash extensions myself, I have to say that it's places like this that give this treatment a bad name! I work hard to continue to educate myself and make absolutely sure I offer people a professional service, with no damage to natural lashes, patch test for potential reactions, do a full consultation, etc.

If Perfect Eyebrows staff are indeed "well trained", then they should know that a patch test is crucial before any treatment using glue so near to the eye, and also that cluster or party lashes (which they use) should NEVER be applied with semi permanent glue meant for true individual eyelash extensions ONLY! I know for a fact that they carry out this treatment the wrong way as I have had to remove sets that they have done and have been horrified by their work! I also know that they suggest this treatment as an add-on when people go there for eyebrows, pedicures etc... therefore OBVIOUSLY not patch testing 48 hours before treatment.

The absolute experts in the field of PROPERLY applied eyelash extensions charge £50 upwards and take anywhere between 1 hour 15 - 2 hours to apply them as it is a very precise and skilled process. This place take 25 mins and charge £20. People get what they pay for in this industry but what is needed is proper legislation and checks to make sure places like this are shut down!!
Bear in mind "“Lucy has visited our stand on several occasions and we have never had cause to believe she has been unhappy with the service in the past or had any reaction to the eyelash glue we use.”

So she has had this done several times - so what use would a patch test have shown if she had never before suffered a reaction ?
This young girl may have been unfortunate and developed an allergy over time which can happen. It's also possible that they changed the glue they used and didn't bother to test again. But what I was pointing out, as I said, was that I know for a fact that this salon does NOT patch test. I have had to remove some awful sets this place have done and not one of the 3 people I have seen were offered a patch test. That is general bad practice and this salon, regardless of this girls problem being their fault or not, are putting plenty of people's eyes at risk on a daily basis. It can only be a good thing at the very least that this girl is bringing attention to this salon as they are obviously not following the guidelines set by their insurance company or lash product manufacturers.
[quote][p][bold]Oldchap[/bold] wrote: [quote][p][bold]MP1987[/bold] wrote: As a beauty therapist that offers eyelash extensions myself, I have to say that it's places like this that give this treatment a bad name! I work hard to continue to educate myself and make absolutely sure I offer people a professional service, with no damage to natural lashes, patch test for potential reactions, do a full consultation, etc. If Perfect Eyebrows staff are indeed "well trained", then they should know that a patch test is crucial before any treatment using glue so near to the eye, and also that cluster or party lashes (which they use) should NEVER be applied with semi permanent glue meant for true individual eyelash extensions ONLY! I know for a fact that they carry out this treatment the wrong way as I have had to remove sets that they have done and have been horrified by their work! I also know that they suggest this treatment as an add-on when people go there for eyebrows, pedicures etc... therefore OBVIOUSLY not patch testing 48 hours before treatment. The absolute experts in the field of PROPERLY applied eyelash extensions charge £50 upwards and take anywhere between 1 hour 15 - 2 hours to apply them as it is a very precise and skilled process. This place take 25 mins and charge £20. People get what they pay for in this industry but what is needed is proper legislation and checks to make sure places like this are shut down!![/p][/quote]Bear in mind "“Lucy has visited our stand on several occasions and we have never had cause to believe she has been unhappy with the service in the past or had any reaction to the eyelash glue we use.” So she has had this done several times - so what use would a patch test have shown if she had never before suffered a reaction ?[/p][/quote]This young girl may have been unfortunate and developed an allergy over time which can happen. It's also possible that they changed the glue they used and didn't bother to test again. But what I was pointing out, as I said, was that I know for a fact that this salon does NOT patch test. I have had to remove some awful sets this place have done and not one of the 3 people I have seen were offered a patch test. That is general bad practice and this salon, regardless of this girls problem being their fault or not, are putting plenty of people's eyes at risk on a daily basis. It can only be a good thing at the very least that this girl is bringing attention to this salon as they are obviously not following the guidelines set by their insurance company or lash product manufacturers. MP1987
  • Score: -5

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